South Lakes Memory and Later Life Service, Cumbria Partnership NHS Foundation Trust, Westmorland General Hospital, Kendal, England. Leadership across the hospital was reported as good, staff morale had improved, and staff felt supported. No rating/under appeal/rating suspended Although performance had improved over the last year the trust is still experiencing some difficulties in outpatients in relation to appointments and the availability of patient records. Universty college hospital Ibadan . For a full picture of the maternity services please refer to the reports generated for RLI and FGH published in September 2012. Wards, outpatients, and theatre nurse staffing skill mix was variable during shifts, but measures were in place to ensure the safety of patients. : Validation of the factors influencing family consent for organ donation in the UK. We offer a wide range of parent education sessions acrossMorecambe Bay. Care and treatment were delivered by committed and caring staff who worked hard to provide patients with good services. All surgery was supported by a resident medical officer on a 24 hour basis. Within expected range with a value of 59%. Privacy Notice. He can be trusted to do the right thing in every way. We saw information about how patients could give feedback throughout the centre. Westmorland General Hospital Ophthalmology Overview Departments and services Ophthalmology Facilities Ratings and reviews Leave a review Contact department No information available. Closed Ref: 331-K7010622 Vacancy ID: 4192603 We were also told that doctors and consultants spent time with them and explained why changes to their plan were needed. Suspended ratings are being reviewed by us and will be published soon. The hospital has its origins in the Kendal Memorial Hospital founded in 1869. Staff were clear about their roles and accountabilities. There's no need for the service to take further action. National and local safety standards for invasive procedures incorporated the contents of the WHO surgical safety checklist. Written by a patient at Westmorland General Hospital 27th February 2020 Dr Brady is simply an outstanding doctor. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. 16 May 2019. Continue with staff recruitment and retention. If you have already Registered, please to login. Consultants at Westmorland General Hospital Return to Directory Consultants at Westmorland General Hospital * Information available to verified or subscribed users. LA9 7RG, In Any other browser may experience partial or no support. Nov. 2015-Aug. 20226 Jahre 10 Monate. This inspection will focus only on the acute services provided at Royal Lancaster Infirmary, Furness General Hospital and Westmorland General Hospital. Lancaster, There was a vacancy of 1.4 doctors and recruitment was underway. Treatments and services Pain Management Report an issue with the information on this page the service is performing badly and we've taken enforcement action against the provider of the service. Friends and Family Test score: Staff - Work. Westmorland General Hospital is one of the leading hospital located at Burton Rd, Kendal, LA9 7RG. It was then reclassified to an UTC in line with national guidance. Patients had a choice of nutritious food and an ample supply of drinks during their stay in hospital. The service did not always provide care and treatment based on national guidance and evidence-based practice. Allied health professionals (AHPs) worked closely with ward staff to ensure a multi-disciplinary team (MDT) approach to patient care and rehabilitation. Consultants completed operations for their speciality at this hospital at booked session times. The design, maintenance and use of facilities, premises and equipment in maternity services were not managed well to keep people safe. This option is available to women who are considered to be low-risk or have no underlying medical conditions. Good A midwife-led unit means there are no doctors present. There were escalation policies, guidance and care pathways for deteriorating patients. Doctors, nurses and other healthcare professionals supported each other to provide good care. Cloudflare Ray ID: 7c07afa5fe204d30 The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters, for patients, their families and their carers. Ensure all transfers between locations are performed in line with best practice guidance and policy. People who use services were involved in the development of tools and support to aid informed consent. the service is performing well and meeting our expectations. the service is performing exceptionally well. Education University of Benin MBBS. Safeguarding processes were not always robust in UTC. We have a team of dedicated and experienced midwives and clinical support workers who will provide all the support and help you need to have your baby in a true home-from-home setting. At least one standard in this area was not being met when we inspected the service and, University Hospitals of Morecambe Bay NHS Foundation Trust. University Hospitals of Morecambe Bay NHS Foundation Trust, Burton Road The trusts referral to treatment time (RTT) for admitted pathways for surgery services had improved since the last inspection. Search over 700 The hospital provides elective surgical services, a midwifery led maternity service and outpatient and diagnostic services including pathology, radiology and endoscopy, and allied health services such as physiotherapy, occupational therapy, dietetics and pharmacy services. This became the Westmorland County Hospital in 1906. Requires improvement Any other browser may experience partial or no support. However the hospital does hold paediatric clinics in the outpatients department. If you are assessed as having an uncomplicated pregnancy, i.e. Ensure that the actions of the Kirkup recommendations are implemented within timescales and embedded across the trust. Any learning identified was shared and applied. Westmorland General Hospital Burton Rd, Kendal LA9 7RG, United Kingdom Get Directions. In the seven months prior to our inspection four executive directors had taken up post. The patient records we reviewed included an assessment of patients nutritional requirements based on the malnutrition universal screening tool (MUST). Staff knew the process for reporting and investigating incidents using the trusts reporting system. Westmorland General Hospital ( WGH) is a hospital near Oxenholme in Kendal, Cumbria, England. However, there were also areas of poor practice where the trust needs to make improvements. Menu You can reach out to the office of Westmorland General Hospital via phone at 01539 732288. (business & personal). We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. You can email the site owner to let them know you were blocked. free lookups / month. Published We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Additionally, staff had not undergone regular appraisals and did not feel competent to manage some of the patients who attended the department. Telefon: +49 (0) 30 246267 - 0 Kendal, We are working hard to update our Consultant's Directory. Generally, on surgical wards, nursing staff to patient ratio was one to eight. Terms & Conditions including Cookie Policy At this inspection, we rated Westmorland General Hospital as good. Ward 2 at Westmorland General Hospital is located on Level 1. 536 responses, Agency staff as a percentage of average expenditure, Care Quality Commission inspection ratings, Percentage of patients waiting less than 18 weeks, 79% of patients waiting less than 18 weeks from referral, Patients recommend this hospital. Learn more about PALS To contact PALS at this hospital: phone 01539 715577 email pals@mbht.nhs.uk What patients say Latest reviews for Westmorland General Hospital. The governance work that was completed to achieve compliance across RLI and FGH had a positive impact on the service at WGH. University Hospitals of Morecambe Bay NHS Foundation trust has been selected as one of the early trusts to be inspected under CQCs revised inspection approach. Burton Road Kendal Cumbria LA9 7RG. Enter the description for this link and click ok or to close, click the close button or use the ESC key. She found him most helpful. There were vacancies for radiologists. Checking her medication and how these effected her condition. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding There was a resident medical officer who was on. We have a team of specialist midwives working in the trust,they include, Domestic abuse, Perinatal mental health,Teenage pregnancy, Substance use, Antenatal and NewbornScreening, Bereavement, Diabetes, Safe Active Birth,Safeguarding and Professional Midwifery Advocate. Die Essener Universittsmedizin umfasst das Universittsklinikum Essen sowie zwlf Tochterunternehmen, darunter die Ruhrlandklinik, das St. Josef Krankenhaus Werden, die Herzchirurgie Huttrop und das Westdeutsche Protonentherapiezentrum Essen. Suspended ratings are being reviewed by us and will be published soon. Staff of different kinds worked together as a team to benefit patients. [3] This became the Westmorland County Hospital in 1906. We don't rate every type of service. the service is performing well and meeting our expectations. It provides a range of 'general hospital' services including elective operations, outpatient appointments and midwifery-led maternity services, together with an Urgent Treatment Centre. the service is performing well and meeting our expectations. Continue improving Referral to Treatment Times (RTT) for patients and continue to implement trust-wide initiatives to improve response. Mothers also commented that they could see staff were busy at times during their stays and one in Furness General Hospital told us 'They were very busy when I came in, despite that they were always there for me'. Westmorland General Hospital Pain Management Overview Departments and services Pain Management Facilities Ratings and reviews Leave a review Contact department No information available. Our rating of services stayed the same. We also undertook an unannounced inspection on 26 October 2016. Across both services, staff did not always feel supported by the executive leadership team and reported they were not visible. Patients with more serious conditions such as chest pains, strokes, serious illness or serious injuries attend the nearest Accident and Emergency department in Lancaster. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. In 2011 we did not find any areas of non compliance specific to the Westmorland General Hospital (WGH) maternity service other than those that were shared across all three sites around the escalation of risk and medical teams not working effectively. an inspection looking at part of the service. Similar Profiles, Chefarzt Abteilung fr interventionelle gastroenterologische Endoskopie @, Board Member German Cholangioscopy Group @ German Cholangioscopy Group, Stv. Consultant Physician in Acute Medicine. If you do not want us to set cookies please use Cookie Settings. Westmorland General Hospital is one of the leading hospital located at Burton Rd, Kendal, Cumbria, LA9 7RG. In total, Westmorland General Hospital has 43 beds. The midwife-led service provided at Helm Chase maternity service was well managed and highly valued by the women who used the service. It is managed by the University Hospitals of Morecambe Bay NHS Foundation Trust. Local leaders ran the urgent treatment centre well using reliable information systems and supported staff to develop their skills. They apply to all access to, and use of information on this site, to the posting of ratings, reviews and feedback on this site and to the provision to iWantGreatCare by any other means. Netherlands View. the service isn't performing as well as it should and we have told the service how it must improve. Across both services, staff had training in key skills, understood how to protect patients from abuse, and managed safety well. Sign Up For Free G2Crowd Trusted. University Hospitals Of Morecambe Bay NHS Foundation Trust is responsible for the planning and commissioning of Westmorland General Hospital. University Hospitals of Morecambe Bay NHS Foundation Trust became a Foundation Trust on 1 October 2010 and provides a comprehensive range of acute and support hospital services for around 350,000 people across north Lancashire and south Cumbria with over 740 beds. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Patient records across the trust were of a good standard, up to date, legible and accessible. Rather than coming into hospital to have your baby, many women chose to give birth at home. Staff assessed risks to patients, acted on them and safety incidents well and learned lessons from them. He is patient, never rushing, he listens very carefully and takes an holistic view of his patient. The UTC operates between 0800 and 2200 seven days a week. The UTC was initially a Primary Care Assessment Service. There were good examples of compassionate and person-centred care cross all the services provided. This is particularly in relation to services provided in outpatients. Healthcare Knowledge Ltd (Creators of SpecialistInfo). LA9 7RG, In We rated it them as good because: Published They kept clear records and asked for support when necessary. The service provided care and treatment based on national guidance and evidence of its effectiveness. Staff involved patients and those close to them in decisions about their care and treatment. It was unclear what the vision was for the service. There are lifts available and parking spaces directly outside the hospital. There were two breaches of the Health and Social Care Act 2008 (Regulated Activities) Regulations. To get to the heart of patients experiences of care and treatment, we always ask the same five questions of all services: are they safe, effective, caring, responsive to peoples needs, and well-led? there are some services which we cant rate, while some might be under appeal from the provider. Telephone (01539) 716689. Complete a self-referral online @ The room is large and airy, providing a comforting and relaxing surrounding for women in labour. Requires improvement Prior to this is it was managed by a different foundation trust. For further information about Maternity Services at Helme Chase, or to speak to a midwife, please call: 01539 795375. Helme Chase is located on the third floor of Westmorland General Hospital. All Rights Reserved. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. The service usually runs Monday to Wednesday from 8.30am to 4.30pm but a message service is available at other times during the pandemic. Ensure that all premises used by the service provider are clean, secure, suitable for the purpose for which they are being used, properly used, properly maintained and appropriately located for the purpose for which they are being used. LA1 5AZ. the service is performing exceptionally well. Where patients were identified as being at risk, there were fluid and food charts in place. 6698 staff work at this trust. The service had enough staff to care for patients and keep them safe. People can contact the service at 01539769055 or email Jackie.Bateman@mbht.nhs.uk You can find out more about the ECLO service at HERE Acute Acute > Medicine Leadership and Management there are some services which we cant rate, while some might be under appeal from the provider. the service is performing badly and we've taken enforcement action against the provider of the service. Another commented on the fact that they had felt able to ask their consultant questions 'all the way through being pregnant'. Ensure that the 5 steps to safer surgery process is audited to monitor that it is being used appropriately, particularly in surgical care. Inspection Report published 6 September 2011 for Westmorland General Hospital - PDF - (opens in new window), Published Patients received care in a clean and hygienic environment. Anaesthesia 2021; 76: 162534, Rahmel A: Organspende. Ensure that it meets RTTtargets in outpatient clinics, and that itaddresses backlogs in follow-up appointment waiting times. Please call 01524 584130 Mon-Fri 09.00 16.30, Tel: +44 (0) 333 150 1602 | Email: healthierlsc.mnbaandcyp@nhs.net, Chorley House, Lancashire Business Park, Centurion Way, Leyland, Preston PR26 6TT, Maternity Resource Hub | web design by creativeworld, Westmorland General Hospital, Burton Road, Kendal LA9 7RG, UK, Lancashire and South Cumbria Reproductive Trauma Service are recruiting a CBT/EMDR Therapist. 46 responses. the service is performing well and meeting our expectations. This is particularly in relation to the macular clinic. The trac.jobs system will be undergoing essential maintenance at 18:00 on Tuesday 14th March 2023 . At Helme Chase, our midwife-led unit at Westmorland General Hospital, we pride ourselves in being able to provide a tranquil and home-from-home environment, which allows you to focus on your body and the baby. The service controlled infection risk well. Website. Email: e.wright@mbht.nhs.uk. 191.252.222.108 they are unlikely to develop any complications during pregnancy, whilst giving birth, or after their baby is born, can choose to give birth at Helme Chase. Ensure that outcome measures are developed to monitor the effectiveness of the strategic partnership with Central Manchester University Hospitals NHS Foundation Trust and Lancashire Teaching Hospitals NHS Foundation Trust. Please read our Terms and Conditions, Privacy Notice and Cookie Page on iWantGreatCare carefully. Urgent and emergency services had improved and planned towards care to meet the needs of local people, took account of patients individual needs, and made it easy for people to give feedback. Women can give birth at Helme Chase 24 hours a day, seven days a week, supported by a midwife. Between April 2020 and March 2021 there have been 15 babies born at Helme Chase. Kendal The service did not run services well using reliable information systems or always support staff to develop their skills. LA1 4RP, In He is without doubt the best doctor I have had, a hard worker and a genuinely nice person. Continue to sustain improvement in hand hygiene audit result. The service met the national benchmark for midwifery staffing set out in the Royal College of Obstetricians and Gynaecologists (RCOG/RCM) guidance (Safer Childbirth: Minimum Standards for the Organisation and Delivery of Care in Labour) with a ratio of 1 midwife to 25 births compared to the RCOG recommendation of 1 midwife to 28 births. 300K+ Plugin Users 47.6177115,-122.2034444 . 3 December 2015. University Hospitals Of Morecambe Bay NHS Foundation Trust is responsible for the planning and commissioning of Westmorland General Hospital. Continue work started to ensure that all premises used by the service provider are suitable for the purpose for which they are being used, properly used, properly maintained, and appropriately located for the purpose for which they are being used. Inspection Report published 26 January 2013 for Westmorland General Hospital - PDF - (opens in new window), Published We did not make a visit to WGH at this time but used the information that we had previously gathered in July 2011 and August 2012. Contact Information. The trust was selected for inspection as a trust where there were known risks to service delivery.
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