Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. kier bridgend complaints If you have lost out as a result of a mistake on our part we will try to put you back in the position you would have been in if wehad got it right. We will explain how and why we came to our conclusions. I see a lot of ppl complaining about kier.They employ prisoners from hmp wayland Promising the moon, but loft unsatisfactory work ethics instead. If there is a simple solution to your problem, we may ask you if you are happy to accept this. Kier Group Employee Reviews for Recycling Worker kier bridgend complaints. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. . (In any event, regardless of the circumstances, we will not consider any concerns about matters that took place more than three years ago.). Conway House. have been treated unfairly or received a bad service through some failure on the part of the body providing it. As a supplier , Pembroke school contact us for service and we supplied and invoiced. Our Senior Management Team considers a summary of all complaints quarterly and is made aware of all serious complaints. I was unfortunate enough to be behind one of Kier's flatbed pickups a few months ba ck when his full load started hurling off the back of the flat bed onto my mini a few months back, the damage to my car was just short of 1,000 I have video footage as well as 2 witness statements however the driver of Keir was well aware of the incident as he come back around the roundabout to remove all the load which ended un being in pieces - black plastic sheets of some sort. He sorted everything out for me. Email: Information provided by various external sources. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 We are unable to accept unsolicited CVs and communications from external recruiters. We aim to clarify any issues you may be unsure about. It may be worth issuing helmets and harnesses for that style of driving and tin openers for all the unlucky road users around him. Cyngor Bwrdeistref Sirol Pen-y-bont ar Ogwr, We take your concerns and complaints seriously and try to learn from any mistakes weve made. The work carried out is horrendous and I cannot believe how BT can use them. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. Let us know you've had a happy experience, Let us know you've had an average experience, Unreasonable Behaviour Vexatious Policy December 2022 - PDF 172Kb, Insurance Claims Complaints Procedure - DOCX 14Kb. This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. In Bridgend, where a private contractor Kier collects waste, a spokesperson for the council said: "A number of Kier staff have been advised to self-isolate following potential exposure to a . kier bridgend complaints. Start of main content. Also kier is a racist company, if 50 ppl were to apply only English white folks would get selected. 62 Village Court, Broadlands, Bridgend, CF31 5DY. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. 685 reviews from Kier Group employees about Kier Group culture, salaries, benefits, work-life balance, management, job security, and more. In some instances, we may ask to meet you to discuss your concerns. Thanks for your interest in the Recycling Operative position. . They make it compulsory to wear bleary vision goggles and its snowing I cant wear a woolly hat under hard hat! Appalling customer service. If we formally investigate your complaint, we will let you know what we have found in keeping with your preferred form of communication. Your feedback. Thursday every week. The public is able to raise complaints with the Councils compliance with the Welsh Language Standards under this Complaints Procedure using the process described. Click on a service above for more options or click here to look up another property. Just glad I was never a council tenant who had to rely on them for anything despite the fact that I worked for them. We appreciate your views and will use them to improve our website. I was picking up my wife, with the kids in the back. If we got it wrong, we will always apologise. If your complaint is more complex, we will: The person who is investigating your concerns will aim first to establish the facts. We share summary (anonymised) information on complaints received and complaints outcomes with the Ombudsman as part of our commitment to accountability and learning from complaints. Click on a service above for more options or click here to look up another property. Email: For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. We will look at relevant evidence. 3.3. Housing Association, NHS) we will usually work with them to decide who should take a lead in dealing with your concerns. The Bridgend Multi-Agency Safeguarding Hub, or MASH, provides safeguarding services from both the council and our partners across the community in one place. It goes against our guidelines to offer incentives for reviews. . These folks decided to conduct work outside our block of flats at 2 in the morning. 63 Wood Green, Cefn Glas, Bridgend, CF31 4AT. Bridgend County Borough Council Civic Offices, Angel Street, Bridgend, CF31 4WB. Kier Group. DO NOT SUPPLY - they are most unprofessional! Create a profile and sign up for Job Alerts. We may exceptionally be able to look at concerns which are brought to our attention later than this. also considers our response to complaints at least twice a year. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. Kier House, Windward Drive, Estuary Business Park, Speke, Liverpool L24 8QR 0151 448 5200 N/A. Occasionally, we might suggest mediation or another method to try to resolve disputes. A danger zone that was taped off my one of there employees and still not repaired 6/7 months later, absolute shocking service and staff, I was driving along Manston Road this evening 1815ish and had the pleasure of one of your racers (WR20 NWN, Now parked on Ulster road) well within a car length of the back of my vehicle for the entire journey while it is chucking it down. Reviews from Kier Group employees about Kier Group culture, salaries, benefits, work-life balance, management, job security, and more. Worked for this company for many years when they were part of sheffield council. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 Appalling treatment of staff, clients and customers. Cardiff - Conway House. Garden waste collections are available to Bridgend County Borough residents. We share summary (anonymised) information on complaints received and complaints outcomes with the Ombudsman as part of our commitment to accountability and learning from complaints. 2023 Trustpilot A/S. Rating. Kier Complaints Email & Phone | Resolver UK Click on a service above for more options or click here to look up another property. Bridgend Local - Kier Group CEO is optimistic that, with | Facebook Recycling service complaint; Schedule. Reviews from Kier Group employees about working as a Recycling Worker at Kier Group. Bridgend County Borough Council embraces the Service Delivery, Policy Making and Operational Welsh Language Standards with which it is expected to comply positively and will strive to ensure that the use of the Welsh language in Bridgend is developed and promoted. Property Results | Resident Service Portal - Kier Tel: 01656 643643 Email: . Kier Group plc is a construction, services and property group active in building and civil engineering, support services, public and private housebuilding, land development and the Private Finance Initiative. If your concern is straightforward, we will usually ask somebody from the service to look into it and get back to you. If you have a concern, raise it with the person you are dealing with. Property Results | Resident Service Portal - bridgend.kier.co.uk Submit Review. They call themselves builders? Upload your CV. Employees will also be made aware of the need for records of all written complaints, investigations and outcomes, against the councils compliance with the Welsh Language Standards to be retained and to be included and published in the Councils Annual Welsh Language Reporting process. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 After build clean was very poor.Other snags were corrected, but not without reminders.Don't complete your sale until the property is properly finished. If you need help, you can speak to someone on the Meic Helpline (phone 080880 23456, www.meiccymru.org) or contact the Childrens Commissioner for Wales. We also ensure all reviews are published without moderation. If we did not provide a service you should have had, we will aim to provide it now if thatis possible. However, sometimes you may have a statutory right of appeal e.g. You can report a missed recycling or waste collection online via the Kier website. You may change your settings at any time or accept the default settings. You can report environmental health issues such aspollution,pest control,infectious diseases andfood complaints to Shared Regulatory Services. Click on a service above for more options or click here to look up another property. However, if you'd rather complain directly, you can use the above address to contact Kier. Kier | Our Locations If you do not want this to happen, it is important that you tell us. All it took was one call and I had an electrician out within two days. We will show how the mistake affected you. Recycling service complaint; Schedule. We will let you know when changes weve promised have been made. Keep all your correspondence in one place, Go straight to the correct contact point within an organisation, Make use of a series of simple templates to help make raising your complaint as simple and quick as possible, Receive reminders when you get a response from a company or organisation, Get an automatic notification when it's appropriate to escalate your case to the next management level within a company, Package up and send off the whole history of your complaint to an ombudsman or other regulatory body if necessary. We appreciate your views and will use them to improve our website. We will tell you who we have asked to look into your concern or complaint. You can reportabandoned vehicles, dog fouling and fly tipping to: You can report public transport, road safety, traffic management and car park issues to: You can reportdangerous structures,drainage and blocked sewers on private land to: Trading standards issues such as doorstep crime,animal health and welfare,scams andillegal money lending should be reported to Shared Regulatory Services. 2023 Resolver Consumer Online Limited. For the best experience please use a JavaScript enabled browser. So many issues with everybodys homes its unbelievable. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. This will be provided for each financial year. h+s safety glasses were a must but a potential fall hazard was acceptable with their double standards, avoid like the plague. If it was a refuse (blue bag) collection, select 'Refuse Sacks collection'. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. Cyngor Bwrdeistref Sirol Pen-y-bont ar Ogwr, Let us know you've had a happy experience, Let us know you've had an average experience. For the best experience please use a JavaScript enabled browser. the worst people I ever worked for now there disputing my hours, Appalling behaviour from its staff working at Torbay Hospital rude to patients and staff.. Intimidating.. smoking on site.. a disgrace.. those staff do not deserve there jobs, I truly cannot fault this company. Theres no jargon in our rights guides. We use dedicated people and clever technology to safeguard our platform. We are working with industry leaders, regulators and government to make your voice heard and improve customer service. Email: Bought a new built property in Corby, nothing has gone right since day one - they put wrong flooring to start with, major plumbing issues and shower not working, now being told it is major issue and needs knocking walls and pipes relocating!!! Chris. Kier Opening Times in Tondu. Find opening times for Kier in Maesteg Road, Tondu, Bridgend, CF32 9HZ and check other details as well, such as: phone number, . against a refusal to grant you planning permission or the decision not to give your child a place in a particular school so, rather than investigate your concern, we will explain to you how you can appeal. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. Concerns and formal complaints policy - Bridgend CBC
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