Please call 1-877-762-7824 or click here in order to apply for a personal account or a business account. I did print out one of my statements at some point but I suck at organization in general. Some states also have an official E-ZPass app customers can use to check their balance, and some states will send a monthly paper statement with your account balance. search below to find a retailer near you. Cash as a payment type is not accepted on all toll facilities in Virginia. Welcome to E-ZPass Toll authorities can set different discounts for E-ZPass users. Note that the transponders remain the property of the Virginia Department of Transportation and must be returned to the Service Center when the account is closed or the customer will be liable for the lost/stolen fee ($10 for a standard transponder, $20 for a Flex transponder). If you have chosen automatic replenishment, your replenishment amount will be periodically recalculated to ensure you need to replenish approximately only once per month. If you tow a trailer or a boat, your vehicle type will change and so you will need to get a different transponder. Account Login E-ZPass Accounts created on or before April 28, 2021, . A transponder mounted on a motorcycle is at the customer's "own risk and liability." Recurring donations can be cancelled at any time by visiting the Payments page in your account. When all transponders on your account are returned or inactive, your account will be closed and a refund will be processed within 30 days if there is a balance remaining in the account. There are four convenient ways to start saving. Your account number is located on the Patron Account Information Report which you received when you opened your account. For assistance with your E-ZPass transponder or account, please select your local E-ZPass agency from the list below. In Ohio, youll have to pay $3 to activate your transponder. Whomever's email is registered to the account is getting electronic statements monthly. If you continue to use this site we will assume that you are happy with it. For future E-ZPass MA account services; please visit one of our Customer Service Centers or call 1-877-627-7745. Some states like New York have plans where the system will. All E-ZPass Plus transactions are recorded on your statement. Indiana residents can save 17% with the RiverLink system compared to paying by mail, and you can save 15% on the New Jersey Turnpike. E-ZPass statement options are available to help you track your expenses. To register your transponder you will need: In order to open an E-ZPass account online or at a Service Center, you need to pre-pay a minimum of $35 in tolls. Now accepting donations to DRIVE SMART Virginia Education Fund. Be sure to back up, of course. Act 112 of 2022 allows the suspension of PA vehicle registration with four or more unpaid PA Turnpike tolls or toll invoices totaling$250 or more. This site needs to use cookies. Print the statement each month? FAQ | E-ZPass Virginia What is qualitative research and why is it important. This happened to me at the beginning of the summer. Then click on the Close Account tab. My bank at the time didn't acknowledge them as a payee either, so I kept sending them paper checks until my bank got its act together some point in 2012. You can use your E-ZPass transponder on all toll roads with specially marked "E-ZPass" lanes. Each rental company has a different policy for the payment of tolls. Help keep Universal Hub going. (877) 736-6727. If you are a frequent traveler and need to replenish your account more than twice a month, we'll increase A registered transponder may be used after 24 hours on the PA Turnpike or 48 hours on other toll roads. Select the Type of Login below and then enter the required information. Then click Payment from the Account Menu. Tolls are conveniently deducted from your pre-paid account balance. We use cookies to enhance your browsing experience. Toll-Free Number: 1-877-762-7824 The Virginia Department of Transportation runs the program in Virginia. If you're logging into your account for the first time since the transition to the new website on 2/16/2021 , you're required to change your password to access the . it here to set up your account. Alternatively, sign in to your E-ZPass account to see all the toll hits and the ones . That bar code is the tags serial number. You can manage your account on the NJ E-ZPass App, on the website at www.ezpassnj.com, or by calling the automated phone system at (888) AUTO-TOLL (888-288-6865). 2009 - 2023 E-ZPass MA uses a transponder, Pay By Plate MA uses images of your license plate and is only valid on . The states that use E-ZPass include Delaware, Illinois, Kentucky, Maryland, New Hampshire, New York, Pennsylvania, Indiana, Maine, New Jersey, Ohio, Rhode Island, Virginia, Minnesota, Florida, West Virginia, Minnesota, Georgia, and North Carolina. Login to your Pay By Plate MA Registered Account, Open a Pay By Plate Registered Prepaid Account, Open a Pay By Plate MA Registered Postpaid Account, Please login to access your E-ZPass MA account. If the required number of people are in the vehicle, and you want to drive on the 64, 66, 95, 395, and 495 Express Lanes for free, you need to switch the E-ZPass Flex to HOV mode before you get on the road. The relevant toll authority will then deduct the toll fare from the drivers E-ZPass account. The appropriate toll is electronically debited from your prepaid E-ZPass account. While some states use the name E-ZPass for their automated toll system, other states have kept the original name of their system. I have to go to a service center or mail a check to replenish my account. I recall the story a few years ago, when someone wanted to close their account and mailed the transponder back to MassDOT. Delaware, Please Note: Users who have not used their Flex transponder for HOV transactions on the 64, 66, 95, 395, or 495 Express Lanes for any prior twelve-month period may be asked to exchange their Flex transponder for a standard transponder (at no cost). When I log in I see: You currently receive a link to your monthly statement via e-mail at [my lovely wife's email address]. Clifton Forge, VA 24422-1234, Phone: 877-762-7824 Please contact a Service Center for help troubleshooting. The great thing is that your E-ZPass transponder will work across the entire network. Kevin T. Vine was not much amused when he went to the MassDOT page for recovering his E-ZPass number only to see that "account number" is a required field to recover it. You can make changes via the myaccount website or email vehicle changes to customerservice@ezpassva.com including your account information. How do I switch between Toll and HOV modes when using Flex transponders? E-ZPass Violations: Things that you absolutely cannot do. Yes, absolutely. If you have a properly mounted device and are having problems please contact your EZPass service center for assistance. Freedom of Information Act | DoIT provides Google Translate as an online tool for its users, but DoIT does not directly endorse the website or imply that . DRIVE SMART Virginia also creates, designs, and distributes educational campaigns and materials. You can also call the PA Turnpike E-ZPass Customer Service Center at 1-877-736-6727 and when prompted, say "Customer Service". Hours: Monday through Friday, 8:00 AM to 6:00 PM . Your transponder was not read and a photo of your license plate was taken and the license plate is not listed on your account as required. Therefore, we must collect the $10 or $20 lost/stolen fee. There can be a few reasons why your transponder isn't working properly, such as: It can take up to 24 hours for new accounts, payments, and new transponders to be activated and detected at Virginia toll plazas, and up to 48 hours in out-of-state lanes. Click on this result and look for a login option. By visiting one of our service centers. I suspect that if you have more than one E-ZPass in your vehicle, they'll charge you a toll on EACH ONE every time you drive through a toll station. USA, whether theyre driving alone or have passengers, charge your bank account at the end of the day. This website is primarily intended as a resource for our staff and member agencies. Login to your account and go to Update Personal . Please Note: Due to the higher cost of the Flex transponder, users who have not used their Flex transponder for HOV transactions on Express Lanes for a prior twelve month period may be asked to exchange their Flex transponder for a standard transponder (at no cost). It saves you time and helps eliminate the possibility of toll violations because you ran out of funds in your account. Enter the start and end dates when prompted. Customers are responsible for any tolls incurred while the vehicle registration is listed on their account. North Carolina, Service Representative, reporting it on the phone system (IVR), or sending it over the web at our Help Center. The transponder responds with a signal that allows the E-ZPass system to identify the driver and calculate their entry and exit point on a toll authoritys network. Can I get a receipt at the tollbooth when I use my E-ZPass? The claim website notes that they could be awarded up to 25% of the settlement or $181.3 million. Based in Virginia, USA. You can use your OTG transponder immediately in VA but will need to register at least 48 hours before using it out-of-state. How can I change my password? DRIVE SMART Virginia is a 501(c)(3) non-profit dedicated to raising traffic safety awareness among all road users in order to save lives and reduce injuries on the roadways of Virginia. If you have chosen ACH or Manual as your primary form of replenishment and you would like to participate in E-ZPass Plus, please contact the PA Turnpike E-ZPass Customer Service Center at 1-877-736-6727. Time to go home for the day". You can order an additional transponder in any of these convenient ways: The replenishment amount and the low balance level are increased for each additional transponder added to your E-ZPass account. Visit one of our select retail locations to obtain an On-the-Go E-ZPass transponder which can be added to your existing account online. Make sure your E-ZPass Flex is set to the appropriate mode before you start driving. His insights are regularly quoted by publications such as Forbes, Vice, CNBC, and more. You will be prompted to enter your E-ZPass account number and four-digit PIN number. Business E-ZPass accounts are for those who prefer to hold their account in a business name and could include: A business can open an E-ZPass pre-paid toll account by submitting the E-ZPass Business Account Application online, by visiting your nearest Service Center, or by calling 1-877-762-7824. seems pretty reasonable for tree-killing, printing, stuffing, and mailing. It's actually a pretty well designed system near as I can tell. going paperless is that there's no statement to look for in your house. Gift certificates must be redeemed with the PA Turnpike EZPass Customer Service Center. Which one do I need? The account number is on your statement. We use a 2048 RSA SSL (Secure Sockets Layer) certificate from a trusted Certificate Authority, updated annually, to protect your website visit. How long does it take to receive an E-ZPass transponder? As you drive through a Toll Point with an E-ZPass transponder, our toll equipment captures your trip information, calculates the toll, and deducts it from your E-ZPass pre-paid account balance. For assistance, please call the toll-free number: 1-877-762-7824 Monday through Friday 7 a.m. - 7 p.m. If you have a valid EZPass account, you will not receive a TBP invoice. The PA Turnpike Commission offers E-ZPass gift certificates as a convenient way of gift giving. This payment type is required for EZPass Plus accounts. The cost varies from one state to another. How do I exchange a standard transponder for a Flex transponder? I have an EZPass and got a violation notice or bill from another state. You can call the automated phone system at (888) AUTO-TOLL (888-288-6865) to update your account or speak to a customer service representative. An alphanumeric code is an identifier made of alphanumeric characters. As the vehicles belong to the same class, you can switch the transponder from one vehicle to another in all states. Monthly and Quarterly summary statements are available online free of charge. Download the PA Toll Pay app to manage your account. for exactly the same problem. If you already have an E-ZPass, an E-PASS Xtra, or a Uni you will not need to purchase a SunPass PRO as they can be used in the same states. You can save money because most toll agencies offer a lower rate for E-ZPass account holders compared to the cash fare they charge. Download our app. If you already have your On-the-Go standard or Flex transponder register Look for the toll violation page. How do I switch between Toll and HOV modes when using the Flex transponder? Open an E-ZPass account online in a few minutes and receive your transponder in the mail. Mailed statements are also available starting at $2 per month. If its your first time logging in, youll have to create an account with the account number and PIN you got when you bought your transponder. Youll have to wait until your next statement comes- EZ-Pass wont give out your account number over the phone or mail it to you in a timely fashion. In addition to these options, the following DMV locations will accept transponders for return or exchange during normal business hours. WAI Compliance | There are between 16 and 20 million electronic toll transactions a month. customerservice@ezpassva.com, Mail When you receive your Flex transponder, you should mail your standard transponder to: E-ZPass Service Center, PO Box 1234, Clifton Forge, VA 24422-1234 or you can bring it to a Service Center. In Maine, drivers can save 20 to 40% on toll fares if theycomplete 30 trips or more in a month. E-ZPass makes traveling the PA Turnpike even more convenient. Can I use my E-ZPass transponder if I tow a trailer or my boat? You can also make a payment in person E-ZPass Maine. Booking reference, Billing address, Email address on the. Managing your E-ZPass account online is convenient, making travel even simpler. Florida. Submit your request in writing along with proof of the new address in the form of a driver's license, vehicle registration, or utility bill showing the new address. Charges of $20 or more are charged directly to the credit card used to replenish your E-ZPass account. As they travel through the toll facilities, tolls are automatically deducted from their pre-paid E-ZPass account.
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