I then pack it and send it to E bays Global Shipping in Kentucky and send the tracking number to the buyer. Along with photographing everything, try to record any identifying details about the item. The online auction site launched in 1995, and scammers have used it ever since. The buyer will pay with a fraudulent check. Savvy sellers can avoid getting ensnared by selling fake goods by taking advantage of eBay Authenticate. Read reviews and feedback before purchasing to see if anyone has reported being scammed by the seller. 08:54 AM If the merchandise is fake, report the listing to eBay and let them take action to enforce their policies. Millions of items are listed each day, and while eBay takes active measures to protect buyers, fake stuff still manages to make it through. However, I do access eBay (including the boards) from my iPhone or iPad, by opening one of the web browsers on the mobile device (Safari, Firefox, Chrome, etc.) Knowing this, some scammers will buy from you and then demand money be sent through private means so that negative feedback wont be left on your account. If the item is sold for more than $750 the item must have signature delivery proof. Do not relist them. For example, youre more likely to get your money back if you use a credit card or your paypal account [, Send fake emails to eBay users who didnt win an auction item and claim they have a second chance to buy it., Use the eBay messaging system to indicate theres a second chance to buy an item, but request that you wire the purchase price amount to a non-eBay email address. Next, look at where the item was manufactured. Here are some of the most common ways eBay sellers are scammed. I know it's widely accepted that eBay has a bit of a reputation for being fishy, filled with scammers and counterfeit goods. Well, eBays email claims they are educating me as to why my items that I have receipts/invoices for are fake. As a collector of sneakers and fashion, Amir is passionate about all things related to style. eBay will not assist with a transaction that occurred beyond its purview. If you successfully complete a transaction and the buyer pays with a credit card or PayPal, they can easily contact the provider and cancel the transaction. The sale of a persons image, name, and signature are protected by law and cant be listed on eBay unless the person in question has given their permission. It might come as a surprise, but many eBay scams are not targeted at innocent buyers looking for a good deal. The good news is that eBay has a No Items Listing Policy so victims of this scam may be able to get their money back. Always log in to your account before contacting eBay support. In my 8 years selling in this account, I have been warned about selling two different DVDs alleging they were boots; neither were, but I desisted. On eBay, you can find the right items, at the right priceworry-free! In fact, it is said that eBay allows you to sell official replicas and not counterfeit items. Counterfeit products are illegal and not allowed on eBay. Get ExactlyWhat YouWant On eBay. If you signed up for Aura through a free trial, then your membership purchase date will be the date you signed up for your free trial, and you will have 60 days from the date you signed up for your free trial to cancel and request a refund. Ebay doesn't decide if something is fake or not. I ended up having to give a refund in fear the buyer is going to give me bad feedback. I manufacture them myself and sell for only one price. Taking action within the required time frames. Below, I break down how it works for both buyers and sellers. Theyll tell you to file a report with the police and then wash their hands of the matter. If eBay claimed your items to be fake, Id bet you would be upset at them too. I have contacted eBay many times over this issue and they leave me in the dark every time. Your individual results may vary. Received counterfeit and ebay decides to side with - The eBay Canada She is moving to Chicago to avoid painful memories and she put the car in ebay motors they will contact me.. just give me your full name, email and phone number.She has free shipping as part of the deal. Some sellers simply may not know their items are not real, while others knowingly list inauthentic items and don't think they will get caught. I emailed the buyer my invoice and packing slip proving item was authentic.she has yet to get back to me. Browse eBay. Digital content (including NFTs and other intangible goods), Real estate, websites, and businesses for sale, Look for warning signs of a scam such as not receiving a tracking link, or getting tracking information that doesnt work.. She got her full refund back and kept the ring! Keep going and you will not be selling on ebay for long. They suddenly removed specific listings, but not all of them, which surprised me because they all are basically the same thing. Resolving Buying Problems | eBay Some are targeted at buyers, others at sellers. Experienced scammers know this and may take advantage of sellers that are unaware of this additional burden of proof requirement. All rights reserved. Jewelry can be an important purchase for many buyers, so it's important to describe items clearly and list them correctly to help buyers find exactly what they want and to be happy with the item they receive. The one thing that I'd recommend is that after you make your listing, go to your closet, select the listing and hit edit, next, list. A buyer may see your item and offer to pay for it privately rather than using eBays official payment channels. Never rush a purchase. Never do this as it can compromise all of your accounts, passwords, and sensitive data. If the receipt does not come from a reputable dealer, like a Coach store, Nordstrom, or Bloomingdales, it may be fake. We invest significant resources into creating a safer marketplace for our users. Your purchase is covered by the eBay Guarantee, which entitles you to receive your money back if the item you receive doesn't match what is listed. I purchased and sent $1000 for an item from a seller on eBay then the seller said I need to send another $1000 for the insurance then the shipment was stopped in Arkansas border and needed to send $800 to get it from Arkansas border the item supposed to been delivered February 25,2022 to me here it is March 17,2022 and I still havent received it after paying $2800 to get the item to me through eBay I was scammed by this seller that used eBay because they got my money and I got no item I paid for Im disputing it now through my bank and its under investigation they robbed me of $2800. Scammers are hoping that youll assume the shipment was a mistake and return the package. A buyer will offer to purchase your item and send a larger payment than required. I will not accept such horrible service. While online marketplaces, such as eBay, Craigslist, and Facebook Marketplace, can be great resources to locate deals or difficult-to-find items, these sites can also attract con artists and scammers., The most devious criminals find ways to avoid eBays buyer protection features and get would-be buyers to send them either money that cant be refunded or sensitive information that can be used for identity theft.. If you continue to do so, the suspension will be permanent. They then try to trick you into rushing through a purchase so youll ignore any warning signs of a scam. As a buyer, you may be eligible for eBays money back guarantee if: As a seller, youre required to follow eBays policies, including: Knowing how to avoid fake listings and scammers on eBay can ensure that you have a safe, positive experience.. Part of the reason why Folks could have received a counterfeit machine is because third-party sellers on Amazon can list their products under a brand's listing, making it tough to tell who. If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program at no cost. Here are some of the most common eBay scams for eBay buyers: An eBay money-back guarantee protects buyers from fraudulent sellers, save for some exclusions. If a listing says the item is authentic, but you receive a counterfeit item, report it to eBay and ask for a refund. Similar to the above scam, a fraudulent seller can place a fake Ebay customer service number on their profile or product page. Report a buyer if you think they have acted illegally or fraudulently here. eBay UK - eBay Safety Centre: Counterfeit items Message 3 of 3. I like to sell custom printed Lego minifigs from the Minifig Co. (TMC) and eBay has flagged a few of my items as fake. Buyers of art often feel a strong connection or appeal to a piece, and the smallest details will matter. The company has put in some safeguards, but you can do a lot to protect yourself as an eBay user. If you have been scammed, well show you the steps you can take to report it. Ebay isn't going to get into it with any seller as to whether an item is legit or not, so showing them proof of purchase won't help. This will make it do that your listing goes to the top of the search list. But as a buyer, keeping goods bought with a stolen credit card can put you at risk of losing your account or being investigated as an accomplice to the fraud. As much money as eBay is making off us sellers they should not make us cover a refund when a buyer says they never received their product or it is damaged due to shipping or them not telling the truth. For example, they may ask for cash, bank transfer, check, money order or even gift cards. From there, independent experts authenticate, price, and list your items for sale on eBay Authenticate. Penalties range from having their listings removed to a ban from selling on the platform altogether. Open a refund request with the seller. Common eBay Scams: How to Spot and Avoid them - Comparitech You must have done something completely against the rules in your communication with the seller -- such as feedback extortion -- if this is not the case with your scenario. View basket for details. He's covered everything including the industry's shift to producing more sustainable clothing, the most comfortable loungewear, all of the best places to shop for affordable business casual attire, and more. They cant tell me who reports my listings or even how I can prevent my listings from being reported. Buyer is claiming that their item is fake : r/Mercari - Reddit They offer some sort of limited-time discount in order to create a sense of urgency. Each transaction creates the opportunity for both buyers and sellers to leave public feedback about the experience. You will find that the verified authenticity almost always makes it easier to sell your item, rather than listing it yourself or using another avenue of sale. You just said the same exact thing that@slati_2013said. My paypal was recently suspended and eBay said they got a court order to do so. Heres where to find. If you switched to a new annual plan within 60 days of your initial Aura annual subscription, you may still qualify for the Money Back Guarantee (based upon your initial annual plan purchase date). Did Scammers Use Your Credit Card? Other platforms I never had a problem with over 6 years. Dont give eBay sellers your personal information. Than I have gotten some buyers who claim to not have received their orders so I end up having to refund them cause I only have the receipt of the postage and picture I took of their order before shipping and eBay wont cover it when you dont have tracking. If youre unable to resolve the issue yourself, Afterward, make sure to leave negative feedback about the seller. Its usually not a good idea to trade with accounts that have bad feedback. You tried to cover your tracks by saying it is a TMC Bodybut TMC is having them pulled still. Buyers want to shop with confidence, and this is an easy way for them to do it. if you receive a counterfit item you use the MBG to open a not as described case to get your money back. The buyer is covered by ebay's money guarantee so can return it for a full refund if they so wish. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. A chargeback is essentially a forced refund: the bank (or PayPal) cancels a transaction, taking the money back from you and returning it to the buyer. If you get a freebie, assume its a scam and that the scammer is using stolen credit cards. 08:53 AM "As with most things, if it's too good to be . In this scheme, fraudsters post fake eBay customer support phone numbers on product listings, profile pages, or on websites that show up in search results. and typing in the address, clicking onto Discussion Forum from the main page, and then making sure that I click "Full" at the bottom of the page whenever it reverts to the mobile version. If you still need help, let us know your problem. We may have to remove a listing if it violates our policiesor ifthe rights owner asksus to. Unfortunately, the items are affordable because they are counterfeit, or knock-off replicas. Check the fine print of any listing that you want to bid on, and be sure you understand the sellers return policy along with whether the item is covered by eBays money back guarantee. I don't use the eBay app. We don't allow counterfeit items or unauthorized copies to be listed on eBay. However, there are several key benefits that alleviate the concerns associated with buying big-ticket, rare, or collectible items online. On its Prohibited and Restricted Items policy page, eBay points out which items are prohibited from their listings: To identify an imitation item, look at all the pictures. In this scam, fraudsters take advantage of eBays seller protection program. Always contact and interact with sellers using eBays platform. Perhaps the largest scam on eBay is the scam of shipping a falsely advertised item. Because eBay functions as an intermediary between private buyers and sellers, the idea of building an online reputation on the site is pretty important. Say hello to Amir at aismael@insider.com or on Instagram, Sign up for Insider Reviews' weekly newsletter for more buying advice and great deals, check if your item is eligible to be sold, Learn more about how our team of experts tests and reviews products at Insider here, Learn more about how we test style and beauty products. Heres how you can request a refund, If scammers have your personal or financial information, monitor your credit report for. So what you are saying is that I am in a lose-lose situation. Whenever you purchase items online, choose payment methods that are reversible or with a good history of protecting buyers. 60-day money back guarantee is only available for our annual plans purchased through our websites (excludes Amazon) or via our Customer Support team. I, an ebay seller, am being sued for selling counterfeits? Its disturbing to me and I dont even know how long I am going to sell on eBay now because of this happening when I send my orders out every time I get an order. Its the reason Im looking into EBay Protection Program right now. E bay in many cases are making more profit than the sellers. You are altering the minifig and leaving TMC in the titles and descriptions. Sign up for our newsletter to get honest reviews on top products & services delivered weekly to your inbox. I have 100% seller feedback. Lenders use many different credit scoring systems, and the score you receive with Aura is not the same score used by lenders to evaluate your credit. Why are Sellers allowed to sell FAKE BRANDED items - The eBay Community keep sharing about your item in social network, every five minutes if needed. How do they sell my exclusive manufactured trademarked product for lees than I do?? All fees paid or payable in relation to listings or accounts on which we take any action will not be refunded or otherwise credited to your account. Unfortunately for you, the item is a replica of the one you sent. Scammers dont need your physical credit card to make fraudulent purchases. Thats why eBay has a legitimate Second Chance Offer program that sellers can use when they have more of the item, the winning bidder didnt pay, or the reserve price wasnt met.. You can make and print such but can not use copyright logos such as lego or any other trade marked or copyrighted (right owners) names etc Oh and as for you getting hit when other do not: easy, the bot found you, and or your listings are being reported. Copyright 1995-2023 eBay Inc. All Rights Reserved. another scam they will say they are selling a item say half price then you purchase that item i e cost 500 you pay 200 secondhand they then will sell the item to you hoping the money will be released from e bay say they sent via e bay with a tracking number your then thinking well giving me details been honest saying that in box this not in box all week messaging this person wheres my item so convincing they said they sent without something or no its not that type so in your head your believing be here soon then you see a tracking number type it in its actually e bay standard royal mail 5 days later no item then they start saying wont come any quicker, well my advice open case instantly as 9/10 of time no tracking the buyer will reward not to get black mark against there name and tell you its ok ill sort it sorry did not come the scam they borrow your money for a week never sent a item soon as open case instantly refund loan of a few hundred quid no interest they borrowed of you perfect for people who e bay trust be careful as in meantime your waiting to open a case and hoping you lose they win either way win with borrowing money of you interest free as skint for week even better if you lose they get to keep your money please be aware of this scam happened to i was refunded by them or e bay not sure 5 days later though either way very devious. Related: How To Tell if Someone Is Scamming You Online , Most eBay scams stem from fraudulent listings or misleading sellers. Whether using a credit card or PayPal, buyers can always reverse a transaction using a chargeback. I would like to know what makes my items fake because I do not want to get banned, but I guess it is too hard for eBay to tell me what is fake about my items. eBay wont engage with your dispute until youve attempted to solve it with the seller., Be cautious of sellers who keep putting you off or claiming that theyre working on fixing the issue. https://nypost.com/2021/06/04/why-this-chicken-nugget-is-going-for-100000-on-ebay/amp/. My personal purchases mostly include collectible sneakers and rare BMW car parts, and much of my confidence in buying those things came from my own expertise. I always get a receipt of postage but buyers dont want to pay for tracking which is from $4.50 on up on a cheaper item and especially when the item costs less than the tracking shipping. You wont be covered for non-delivery of items including: In this scam, fraudsters go through the sale as expected you receive a tracking number and there arent any issues with the payment process. Get help with an item that hasn't arrived 4 min article Return an item for a refund 4 min article Ask eBay to step in and help for buyers 1 min article Check the status of your return or missing item request 2 min article Appeal eBay's decision about a return or missing item for buyers 2 min article Return shipping for buyers 2 min article Get help if you bought as a guest 3 min article We bought dozens of products from AliExpress, Amazon, eBay - CBC Counterfeit goods are not allowed on eBay. Please read the FAQ and rules before posting. Please Help! Just ask MegaBloks. Then reach out to the seller by opening up a return and requesting a refund. The scammer pretends to be Ebay customer service and convinces the victim to hand over money or sensitive information. Related: Brushing Scam: Is This Free Amazon Package Legit or a Scam? Thats unfortunate, but I guess thats how eBay wants it to be. They can claim the item was not received, claim a refund and make off with the expensive item. It seems they are suing me in Pennsylvania, but I live in Canada, so I dont think I can even make it to the court date set ( I think in the documents it says Nov 26, but theres a lot of legal terms . In some cases, fake customer support reps will try to get you to download software that gives them remote access to your computer. In order for it to work, sellers must provide proof of item delivery. Learn how your comment data is processed. Providing a resolution if a buyer reports a problem. None of my nice customers have ever reported any of my sold items as fake. They may reason that when sales are conducted offsite the seller (you) can avoid paying transaction fees. You may cancel your membership online and request a refund within 60 days of your initial purchase date of an eligible Aura membership purchase by calling us at 1-855-712-0021. In either case, both sellers face sanctions from eBay if their items are found to be counterfeits or replicas. This guide will tell you about the most common eBay scams, what to look for, and how to protect yourself. Removing them protects sellers and their buyers from buyer protection claims and financial loss. Aron Hsiao began selling on eBay in 1998 and joined the site's Trust and Safety Department in 2003, helping to resolve buyer and seller conflicts and marketplace rules violations. Ummm, you do know eBay is a e-commerce business, right? As its a scam, you will never see your money or your items again. We had to remove your listing because it didnt follow ourCounterfeit policy. Look out for fake returns and force them to return the item, if they return a fake, I hope you have the proof you state you have, because then you can nail them as a fraudulent buyer. But scammers also list fraudulent or fake goods and try to get you to pay full price for them.. The scammer only needs to say they suspect something was wrong and most institutions will chargeback straightaway, regardless of whether they already have the item or what condition its in. Amir Ismael is an editor for Insider Reviews, Insider's e-commerce branch of the service journalism team. When your item is purchased, you get paid and eBay handles shipping the item to the buyer. In this guide, well explain how the most common eBay scams work, the warning signs to look out for, and what you can do if youve been scammed as an eBay customer. Ebay will always tell you that our programming won't catch everything, but honestly, that bullshit because if that was the case front page items that have sold hundreds and thousands of product would be pulled first. You're backed into giving them. The email they sent me is below. Check to see if the image used to show the item is being used on other listings as well, or if its, There is little you can do to protect yourself if the item isnt covered by the money-back guarantee, so investigate the. eBay . Because eBay and PayPal have a record of the transaction with postage, they need proof that you sent the item in the mail - which, of course, you can't provide. Please refer to the actual policies for terms conditions and exclusions of coverage. Why does eBay knowingly allow the sale of fake goods? TECH WRITER, PRIVACY ADVOCATE AND VPN EXPERT, What to do if youve been scammed on eBay. The service is free to buyers and covered by eBay's Money Back Guarantee. Another issue that is unfair to sellers is when eBay calculates the exact shipping costs, but still takes a fee, leaving the seller to make up that loss. If so, they have an obligation to be TRANSPARENT with their sellers because the sellers are the reason why eBay makes money! Read every listing thoroughly to ensure that you understand exactly what youll be receiving. eBay involves a lot of trust on behalf of the buyer and the seller, but its relatively easy for that trust to be exploited. Some sellers dont even have the trademark in their photos and they still sell their items without getting suspended. I know the cheaper sellers are scammers because I do not sell wholesale or at any cheaper price. If a seller urges you to pay off the platform especially through methods that arent reversible or traceable, including wire transfers, gift cards, cryptocurrency, Zelle, or Venmo its almost guaranteed to be a scam. I have checked thoroughly and this item doesn't breach. So, I purchased the shipping label the cost was13.34 which was taken out of my Personal Banking Account but that never happen before, and no total was given me of the balance left from the sale of the boots. Nonetheless, the site is saturated with imitation merchandise. you can also report the seller and leave negative feedback. If your item is eligible, you can then send it into eBay for authentication using a prepaid shipping label. They may be compensated as a marketing affiliate of Aura, but their ratings are all their own. The item you get doesnt match the sellers listing. Listings need to follow these guidelines: Take original photos that are large and clear, showing multiple angles and all details, Do not hide or blur logos or any parts of the item, Do not list an item if you are not certain it is authenticor if an authenticator has been unable to confirm its authenticity. Welcome to the Selling board! Wow, I totally know now why my items are fake - because eBay (or whoever the heck it is) says they are without ANY evidence as to why. I could prove I had been scammed but eBay wasn't on my side Hmm The word custom and lego makes it a fake if you have yet to figure this out. Save up to 50% on annual plans. We know your shopping standards are high. All I could do was appeal it. The description herein is a summary and intended for informational purposes only and does not include all terms conditions and exclusions of the policies described. The buyer pays quickly, and you send the item without concern. In the case of handbags or apparel, the seams will be well done with no gaps, puckers, or breaks. Each transaction creates the opportunity for both buyers and sellers to leave public feedback about the experience. I know for a fact they are real products because it comes from a authorized store. I really feel like I am not getting any protection from scammer buyers on eBay. Buying products through eBay is usually straightforward, but some scammers work to defraud innocent people who are just trying to get a good deal. Robert Downey Jr. joins Aura to spotlight the crisis of online crime. Remember that if an offer looks too good to be true, it probably is. When you buy through our links, Insider may earn an affiliate commission. Why does Ebay allow the sale of counterfeit goods? I don't understand your last line - change their name to eGay ? Thank you sooo much for putting your story on here. They had reviewed my item and due to certain risk factors had deemed my item to be couterfeit . So in order to sell my stuff I have to offer just regular shipping which doesnt come with tracking. Each item listed for sale has been verified to be authentic by an expert and is fairly priced based on factors like condition, rarity, and current market value. 08:13 PM by Requests for additional fees throughout the process for shipping, gas, or other expenses.. Child members on the family plan will only have access to online account monitoring and social security number monitoring features. You may see a coveted item for sale and quickly purchase it, sometimes paying above market price to secure it.
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