Date, Fiorenzo. Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. We are glad that our front desk team went above and beyond to rectify the issues you had. Day Passes can be cancelled by 11:59pm PT on the night before your booked date. The. Perfect place it going to Universal. Thank you again and we hope to serve you in the future. You can dine poolside at Sierra Pool Bar and Grill or grab your favorite beverage from the Coffee Corner. The Hollywood Bowl and Hollywood Walk of Fame are about 10 minutes away by car, while Warner Bros. Studios is an 11-minute drive in the opposite direction (north). CST# 2011220-40. In order to provide the highest quality seafood & prime rib buffet in Los Angeles our price has increased due to market conditions and some items during our reopening. We are glad to hear that Matt was able to make it right for you while still at the restaurant. From our full-service spa and salon to our spacious, state-of-the-art fitness center, weve got what you need for a truly unforgettable experience. We look forward to welcoming you back! We appreciate your feedback as we continue to review our pricing accordingly. Service is outstanding. Best time to hit the pool is early morning or late afternoon. Seafood was very watery (yes, from ice). Thank you for voicing your concerns as we are always looking for ways to improve. We do apologize about the issues you encountered with getting your parking validated. SIP on the finest freshly ground Espressos and Coffees and gourmet, whole-leaf teas. Required fields are marked *. We are more than happy to adjust your parking fee. When we turned up to the restaurant in the morning, we were told our breakfast only covered the adults registered in the booking and would have to pay for each child (including adult charges for the two eldest children - exorbitant for the quality of the breakfast)! The perfect daycation awaits at Hilton Universal City! Menu. Treat yourself to an array of delicious options in our signature eateries. Top Things to Do in Los Angeles with Kids, Top Hotels Near Universal Studios Hollywood, Photo courtesy of Sheraton Universal Hotel. The shuttle to the park was convenient and came approximately every fifteen minutes. little gem lettuce, croutons, shaved parmesan. Make your selection from a menu of specialty drinks and grilled entres, all while overlooking panoramic views of Bimini Bay and the Atlantic Ocean. For wellness, the heated outdoor pool is spacious and surrounded by beautiful landscaping. We take customer feedback seriously and strive to provide the best possible dining experience for all of our guests. We appreciate your kind words and look forward to serving you in the future! Disappointing. We do apologize for the inconsistency you experienced regarding the the lobster. Caesar Salad $17. One refrigerator stocked with 6 bottles of water, Day passes are included for all cabana guests, All-day poolside food & beverage service from 11am - 7pm, Limit to 6 people for each Cabana to follow social distancing restrictions, Poolside food & drink service 11am - 7pm daily, We currently do not offer Valet parking due to COVID regulations. You should receive and DM with our contact information. Selection is not as much as before. We are glad you had a 5-star experience. January 29, 2023. Best bar ever, Jose and Victor are amazing! Brightly-colored, Impressionist-style artwork adds needed pops of color. Learn More The Lobby Bar Learn More Monkey Business Less selection and lower quantity for a higher price. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Its 500 guest rooms are well-equipped and comfortable, but they feel a bit dated. He really went the extra mile. I feel quality has decreased in comparison to past years. The quality of the food has really gone downhill. Its weekend seafood buffets draw big crowds, including lots of locals. Executive suites come with either a king bed or two double beds. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Shuttles run on a consistent loop throughout the day to Universal Studios Hollywood, City Walk, Hilton Los Angeles/Universal City, and Sheraton Universal Hotel. A small Jacuzzi sits off to the side, and the whole area, bordered with deck chairs, is gated, and a pebble's throw from The California's restaurant. As an Amazon Associate I earn from qualifying purchases. Enjoy delicious culinary options in the privacy of your room. I was led to believe it was the Christmas DINNER when I made my plans. We are sorry to hear you did not enjoy your visit. more. The servers were excellent. Thank you for taking the time to review your visit. Hilton Los Angeles/Universal City puts you within a 10-minute drive of Universal Studios Hollywood and Hollywood Walk of Fame. Victor and Ezra took care of my husband and I on our anniversary date! Take your pick from our wide variety of casual dining venues. At the time of our stay, the buffet was $34 per adult and offered a variety of baked goods, bagels, toast, cereals, eggs, and other hot dishes. You can cancel your booking online for a full refund back to your original payment method or for ResortPass Credit to use another time. We are happy to see that you had a 5-Star experience! I LOVED this buffet when it was $85, $20 per lobster, late summer 2022. I ABSOLUTELY LOVE THIS PLACE, THE SEAFOOD SELECTION IS AWESOME AND THE SERVICE IS GREAT. The onsite Californian cuisine restaurant, Cafe Sierra, features brunch. Own or manage this property? In this review Ill go over room choices, onsite amenities, dining, and how to book. Yes, dry cleaning and laundry service are offered to guests. Modern bathrooms are a highlight. The hotel shuttle bus and proximity to Universal was awesome and the rooms and hotel areas were clean and pleasing to the eye. Felt understaffed. You can read my full review to learn more about it. Therefore, should an individual not comply with We love food. * Limited availability over select dates. We just told them to move us to another table. Nearby attractions include The Wizarding World of Harry Potter (0.3 miles), Universal CityWalk Hollywood (0.3 miles), and Studio Tour (0.2 miles). Which popular attractions are close to Hilton Los Angeles / Universal City? Delight in the culinary masterpieces of Executive Chef Curtis Smithen, who crafted our menus with precision and passion. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. Will not return. We appreciate your feedback and will continue to review our pricing accordingly. The Hilton is situated on a hill overlooking the Universal Studios and Universal CityWalk complexes, where a world of dining, shopping, and entertainment options await. The hotel goes, The Everly Hotelis the latest in Los Angeles from the beloved Kimpton brand. What are some of the property amenities at Hilton Los Angeles / Universal City? We hope to see you again soon! Experience this AAA 4 Diamond hotel, situated just a block away from the entrance to Universal Studios and minutes from Hollywood. Our experience included bottomless mimosas with wytcliff champagne. The drinks flow as easily as the conversations, and delicious eats are always the MVP. Our price and item availability changed due to price market conditions. Enjoy casual dining at Caf Sierra restaurant offering California, Continental and Chinese cuisine. We are more than happy to adjust your parking fee. Katie Dillon is La Jolla Mom and a travel advisor who helps people save money on Southern California theme park tickets and hotel stays. Also, Cafe Sierra in the lobby atrium serves breakfast. We booked into a Traditional King room and it was nice for a short stay. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Parties, Anniversary Parties, Baby Showers, Bridal Showers, Pool Parties, or Family Gatherings. We had asked another waiter working at another table for our waters, our juice and our champagne. Dinner Heated pool We are glad to hear that Matt was able to make it right for you while still at the restaurant. The Coffee Corner serves espresso drinks along with to-go items like sandwiches and salads. The Lobby Bar is just beyond the resort's entrance doors, welcoming guests with coffee and pastries in the mornings, and wine, beer, specialty cocktails, and decadent desserts in the evening. Thank you for taking the time to rate us. Room was dirty/smell, outdated, hand bar broken, TV sounds not working, carpet dirtybad customer serviceroom and hallway in first floor looks creepy and suffocatedvalet expensivenot recommending this hotel. Tripadvisor performs checks on reviews. We are glad you enjoyed dining with us. We hope you will visit us again soon. 2023 La Jolla Living, LLC. There was also a wonderful gentleman who stayed with our bags while we checked in and then brought them up to our rooms. All guest rooms and suites feature attractive decor and have high-speed internet access. The hotel also runs shuttles to Los Angeles International Airport (LAX) and Burbank Airport, both for an additional fee and with a reservation for those who prefer to go carless. Your email address will not be published. We apologize for any inconvenience caused by the hostess's error in seating and for the delay in locating your waiter. Part of the reason (in addition to avoiding the drive back to La Jolla) why we do like spending the night when visiting Universal Studios Hollywood is to finish the evening at City Walk. Feel free to send us where this information can be located so that we may correct it. This full service hotel is a Universal Partner Hotel which features 742 rooms and suites within two, nineteen story buildings. Your feedback is valuable for our improvement. They even gave me a time frame it would be delivered. Thank you for your kind words. I been coming to Cafe Sierra for almost two decades. Warm smiles and plenty of Florida sunshine. If you arent tied to either loyalty program, heres some additional information. Valet and self-parking are available, but it's a bit pricey. Gourmet burgers served sizzling straight off the grill, flavorful wings with a punch in every bite, and refreshingly innovative cocktails are the stars of this in-casino sports bar. We are saddened to see the 3-star rating. What are some restaurants close to Hilton Los Angeles / Universal City? (407)345-4570. Service was spotty. The Californias is the all-day dining venue with a buffet breakfast. Hilton Los Angeles/Universal City offers its guests an outdoor pool and a 24-hour fitness center. Adrienne, c o m. Cafe Sierra at Hilton Universal CityResponded on April 11, 2023Date, Usually come for a New Year celebration during the month ofJanuary, been coming for years. We are glad you had a 5-star experience. Anap, We hope to see you again soon! Hotel has the right to remove you from the premise if outside food or drinks are found. We fly out at 10pm on our last day, wondering if the hotel will allow us to use the. Universal City is about 10 miles to downtown Los Angeles, 8 miles to Beverly Hills, 20 miles to Santa Monica, and 40 miles to Disneyland Resort by car. For the lobster- first I got was good fresh and tender, when I came back it was old and rubbery..I dont mind the price as long as its worth for what you are paying for.. We apologize if the food did not meet your expectations and that you found the choices limited. Stopped at Cafe Sierra for brunch and then to the bar for libations. Beautiful hotel so close to Universal Studios, We stayed at this hotel for 5 nights 25-30 October and it was absolutely superb! Hilton offered limited transportation to and from Universal and Sea World. This is the version of our website addressed to speakers of English in the United States. We look forward to serving you in the future. We are happy to see that you had a 5-Star experience! The hotel was sold out and he basically kept telling me I cancelled it. Linda was phenomenal. Big shoutout to Roberto at the pool bar for ordering our food and making us comfortable in a cabana. Cafe Sierra at Hilton Universal CityResponded on February 20, 2023We are glad you enjoyed dining with us. Larger Corner rooms include queen sleeper sofas, and Suites have more attractive, contemporary decor. It has several free cabanas and a 17-person whirlpool, too. It is a good place to eat! The beds were comfortable but there was poor circulation in the room so all the windows immediately were steamy after a shower and remained that way for the whole night. Thank you for taking the time to bring this to our attention. We could see the entrance of Universal Studios and the Harry Potter Castle. Bookings can be cancelled online up until the following times: 555 Universal Hollywood Dr, Universal City, CA 91608. Adults $139+; Kids $45 (Ages 5-12). Food was excellent and server victor great and super attentive with my 80 year old folks and to my family so glad we relaxed at lobby bar, Great for visiting universal studios ! The current price reflects price market conditions. Armands, we are very sorry that we did not meet your expectations in every aspect. I believe you can order other made-to-order items but we didn't have any need. We clearly entered the number of adults and children (and their ages) in each room when booking and at no point on the website or the confirmation email did it state that only adults were covered. With classic LA views, embroidered robes, poolside restaurant, and a considerable amount of luxury services, this hotel is the closest you'll get to feeling like you're truly in the movies. I est 3 X's my money's worth when it comes to lobster and crablegs. It turned out that we were charged valet parking for both rooms and we may not have noticed as nothing was mentioned at check out. The Hilton Los Angeles/Universal City hotel is perfect for travelers looking to explore some of Los Angeles' greatest attractions. Copyright 2023 OpenTable, Inc. 1 Montgomery St Ste 500, San Francisco CA 94104 - All rights reserved. We take customer feedback seriously and strive to provide the best possible dining experience for all of our guests. The BEST way to buy attraction and theme park tickets is my discounted site. Float the lazy river, plunge down the waterslide, lounge in the pools, or relax in the cabanaswhichever speaks to you. Hilton Universal City Hotel does not accept reservations on the premises for parties All staff I encountered were friendly. Sue, Sure, City Walk is a bit touristy but look out for a few gems including Dongpo Kitchen, Voodoo Donuts and Mini Monster for boba with a cotton candy topper. We stayed one night basically because of its proximity to Universal Studios and included breakfast in the rate. Thank you for rating your visit. Francis, accordance with these terms and conditions. We apologize for any inconvenience caused by the hostess's error in seating and for the delay in locating your waiter. We do apologize about the issues you encountered with getting your parking validated. We appreciate your business and hope you consider us in the future. This intimate venue serves freshly prepared sushi rolls, nigiri, and sashimi, along with flavorful noodle dishes and specialty cocktails. The sportsmens of food ranged from prime rib, lamb chops, sushi. Also no latte or cappuccino available. We will share this with our team to let them know how we are doing. Check in was straight forward and easy. We appreciate your feedback and will continue to review our pricing accordingly. While there is a complimentary shuttle, you can walk to the theme park entrance in a matter of minutes. In order to provide the highest quality seafood & prime rib buffet in Los Angeles our price has increased due to market conditions and some items during our reopening. I will think twice before going back especially with the steep prices they charge now. This centrally located lobby bar is the ideal gathering spot for gathering with colleagues or reconnecting with friends, while overlooking our tropical oasis resort area. Brunch has been deteriorating at this location. Cafe Sierra at Hilton Universal CityResponded on December 27, 2022We are very sorry to hear about your negative experience. Guests also can take a free Universal shuttle that stops at the hotel. Standard rooms arent overly spacious but they're comfortable, and even Double-Queens have upholstered armchairs, roomy benches, and small oval tables. The lamb was overcooked (usually served medium rare) and there was too few vegetables. and wellbeing of all guests visiting our hotel. Enjoy indoor and outdoor seating, fire pits, and watching your favorite sports team on the two large, 12-foot sport screens. Huge assortment of items. We look forward to welcoming you back to Hilton Universal in the future when you visit the Hollywood and/or Universal City area! We look forward to welcoming you back to Hilton Universal in the future when you visit the Hollywood and/or Universal City area! The, The upper-middle-range Sportsmen's Lodge and Hotel drips with style and design features that combine old and new Hollywood, with 190 sleek rooms loaded with colorful details. Thank you for highlighting our amazing team in your review. A lot of the food stations were kept at luke warm temperatures or supposed hot entrees were cold. We look forward to serving you in the future. Ill never go back, dont waste your time or money. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. And if youre lucky enough to have Linda check you in, you will definitely have a great stay! Amazing service! Thank you for voicing your concerns as we are always looking for ways to improve. The hostess messed up our table. Spencers features a signature raw bar, the Prime Spencers Cut, natural grass-fed beef dry-aged 21 to 28 days, local seafood, and local organic produce. If you would like to provide additional details on how we could have improved your visit please email contact@cafesierrahilton. Are any cleaning services offered at Hilton Los Angeles / Universal City? Located close to Orlando International Premium Outlets and Universal CityWalk, DoubleTree by Hilton at the Entrance to Universal Orlando provides a poolside bar, a terrace, and shopping on site. Sit back and enjoy the flavors of the island. We had a view of Hogwarts and the pool area! Start your day with an invigorating workout in the fully equipped fitness center, then take a swim in the large outdoor swimming pool soak in the hot tub. We appreciate your feedback as we continue to review our pricing accordingly. While at one point we offered the lower price with the lobster as an add on a vast majority of our guests expressed they would rather we bring back AYCE at the higher rate. We made sure to share this feedback with management to give them the recognition that they deserve! Treat yourself to fantastic, fresh cuisine at one of our many dining options. Food was delicious. When previously (year ago) was maybe $80! Open daily Breakfast 7 am - 11 am Lunch 12 pm - 2 pm Dinner 4 pm - Late Tropics Pool Bar & Grill Seasonal, island-inspired poolside fare will make you feel like you're in the tropics. . Oasis swim-up bar is located at the end of the ground floor lagoon pool. Mexican Fruit $17. Our current menus can be found on OpenTable and website. Cafe Sierra at Hilton Universal CityResponded on December 27, 2022We are very sorry to hear about your recent experience. Enjoy a Bahama Mama and savor a delicious Bahamian inspired meal with tropical views in every direction, at our Beach Club 360. On-site dining options include a casual coffee bar and restaurant, a poolside lounge and a bar with a rotating lineup of live music. Cafe Sierra at Hilton Universal CityResponded on February 28, 2023Rosario, Now the good quality is like a home buffet. Cafe Sierra at Hilton Universal CityResponded on April 17, 2023Thank you for taking the time to rate us. Weve stayed in both. Reserve Now. Our first visit to this hotel turned out to be better than we expected. We look forward to hosting you in the future. The current price reflects price market conditions. It is usually best to book Sheraton Universal City directly through Marriott.com using the discounted Bonvoy rate. As a Partner Hotel, guests enjoy complimentary transportation to the theme parks & more. Tickets to Universal Studios are sold at the concierge desk, which also offers valet dry cleaning and laundry. Make sure you stop by the bar and get a cocktail and allow them to create something magical for you! Not worth it, sadly. Hi Kathy, Enjoy a meal at the two onsite restaurants. There was guitar playing throughout the dining experience. The food was excellent!!! We appreciate your kind words and look forward to serving you in the future! FIVE on the Hill Room service is available 24 hours. Lots of parking on site. OpenTable is part of Booking Holdings, the world leader in online travel and related services. Its lobby also feels more intimate and upscale. She helps readers plan San Diego vacations through her hotel expertise (that stems from living in a Four Seasons hotel) and local connections. This convenience is largely why families choose it, as there arent a ton of large hotels in this part of Los Angeles. Thank you for taking the time to review your visit. Loved every single song he played, Even though Seafd and Prime Rib prices went up. This full-service Hilton offers all the amenities youd expect to find in an upscale hotel, other than perhaps a spa. Cafe Sierra at Hilton Universal CityResponded on January 10, 2023Thank you for rating your visit. Hilton Los Angeles / Universal City Features, 555 Universal Hollywood Drive, Los Angeles, CA 91608-1001. They had whole lobsters. Rates can spike at times; travelers looking for a budget stay nearby can consider Nite Inn at Universal City. Your email address will not be published. Our price has increased due to market conditions. Once you work up an appetite, order delicious poolside food and beverage options. Wish there was a bar at the, hotel definitely going back felt like I was at home. Coffee Corner From mild to bold, from all around the world, from hot to cold our selection of coffee favorites will quench any thirst! The, a family property so its fine. You can dine poolside at Sierra Pool Bar and Grill or grab your favorite beverage from the Coffee Corner. We went to Cafe Sierra for Christmas. Hilton Universal City. Although, we gave a decent tip. Indulge at the Healing Hole for grilled Bahamian favorites in an open-air setting. All come with flat-screen TVs, mini-fridges, coffeemakers, and robes. Hilton Sedona Resort at Bell Rock / Pricing starts at $205 or 38,000 IHG One Rewards points per night. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Mikey, Reservations are encouraged for dinner. Drinks. A lazy river. All guest rooms and suites feature attractive decor and have high-speed internet access. Cafe Sierra at Hilton Universal CityResponded 5 days agoMary, We appreciate your feedback as it helps us to identify areas for improvement. I hold Gold status with Marriott Bonvoy (SPG, at the time of our stay) and was not granted the upgrade but they did remember to place complimentary water in the room which was much appreciated. In between games of Blackjack and Roulette, take a break at our sports bar, featuring large screen TVs and gourmet burgers and wings. Sat 5:00 pm8:00 pm, http://www.cafesierrahilton.com?y_source=1_MTU0MDU0MTMtODYwLWxvY2F0aW9uLndlYnNpdGU=/, AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa. Please see our partners for more details. However, if you are a Marriott Bonvoy member it may be best to book directly through Marriott.com. Cafe Sierra at Hilton Universal City offers takeout which you can order by calling the restaurant at (818) 509-2030. Thank you for taking the time to leave us a review. Answer from Hilton Universal Aug 2022 | Our gym is open 24/7 and our pool hours are 5:30 a.m. to midnight. Food was delish and the ambiance is so cozy. For $95 + I expected more than that! Thank you for the rating and review. Cafe Sierra at Hilton Universal CityResponded on January 3, 2023Thank you for your kind words. Yes, Hilton Los Angeles / Universal City offers airport transportation for guests. Taxes and fees that are shown are estimates only. Learn More We'll make you feel spa-tacular From our full-service spa and salon to our spacious, state-of-the-art fitness center, we've got what you need for a truly unforgettable experience. Enjoy attentive service from Tropics poolside or in your private cabana. Wish there was a bar at the. 4-star family-friendly hotel near Universal Studios Florida. Thank you for providing feedback on your recent visit. In the end, our waiter was able to better serve us. Heated, Great location with a handy free shuttle to city walk. The Hilton Los Angeles/Universal City hotel is perfect for travelers looking to explore some of Los Angeles' greatest attractions. Our 24-hour gourmet marketplace that specializes in all things comforting and freshly made. If you would like to provide additional details on how we could have improved your visit please email contact@cafesierrahilton. Notable Amenities Babysitting and shoe shine services, business center, catering service, conference facilities, fitness center Pros and Cons Pros We apologize for the negative experience with the oyster freshness. Eve, Thank you for highlighting our amazing team in your review.
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