First comes the toilet paper, food and other essentials. Age limitations are determined by a variety of factors, but are usually decided by the performers management. A variety of tests will be accepted, including from the Minnesota Dept. If you do not currently have an AXS account you will be instructed to create one during your purchase. Thank you so much. axs ticket refund insurance At this time, we are currently not offering guided tours of First Avenue. I bought tickets to see Breaking Benjamin and Papa Roach.. Then just a week before the show Columbus Ohio made Covid shots mandatory. I purchased Ed Sheeran tickers back in March and could no longer attend so went with the option to resell using the AXS site. Select the tickets to sell, and then set your price and selling options. For the best experience on AXS.com please consider upgrading to one of the following: If you are still having issues, please contact support at [emailprotected]. Of course, we do not have the name of the person who transferred the tickets to us. The exact date of the company's profitability is not disclosed, however, it is known that after the crisis of 2019, the company's revenues began to grow again. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. AXS.com Purchase Agreement I sold 4 tickets to an Elton John gig at the O2 last November, the show was 3 weeks ago. Just follow the simple steps to make the tickets officially yours. Shows still in limbo: For updates on concerts not yet postponed or canceled but questionable, news usually comes first from the artists themselves and/or the venues via their social-media sites. Each customer of the service needs to understand that fees vary depending on the venue and the event. I was a little slow to do it so the passes had all sold out. Richard was fast and efficient in helping find my order number for a concert I could not attend and was waiting for a refund. PSA: Be careful using AXS when purchasing your tickets With your SocialCard, your ticket will cost less. Lack motivation? We'd recommend you send them by Certified Mail or any carrier that provides proof of delivery. Its a freaking joke. Customers note that the support staff are very attentive, polite and help to sort out even the most complicated situations. First Avenue and all of our venues are following guidance from state & local officials as well as the CDC regarding COVID safety. Please take the tickets directly to the box office for a refund. more of the story, Rolling Stones postponing tour including May 16 Minneapolis concert, Twin Cities concerts: postponements, makeup dates and cancellations, The last concert (for now) in Twin Cities was an uplifting evening at Crooners, All Minnesotans 16 and up to be eligible for vaccine on Tuesday, US Internet, Comcast make free Wi-Fi available. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Yep! Ticket machines are located directly at the tram stations. Ticket machines are located directly at the tram stations. Find answers to frequently asked questions about First Avenue. C2C have a non-return policy and non-resale policy until 2 weeks before this event - causing us huge financial strain. To also receive updates for our other venues, select below: You've been successfully subscribed - thanks! On the review page, click the Transfer button to send the tickets. Remember, your friends can always transfer tickets back to you. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Mobility - AStA der Universitt des Saarlandes For information and tips, please visit: If you have problems and need any assistance, there are many counselling centres available to you. Hope we can make our event . During this period, the platform has achieved a lot. All policies are subject to changes or updates. I tried to buy insurance after the fact but . 13 April 2016 at 4:01PM. Awful customer service. AXS Mobile ID not only reduces the need for paper tickets, but is our response to unfair secondary ticketing practices. I purchased my ticket to see Lana Del Rey at BST Hyde park in the Diamond section. Customers of the service often ask questions about ticket cancellation. +49 681 905-1111 Also, look for an email from First Avenue prior to the show confirming any relevant policies. There are a number of factors, especially if you ordered multiple pre-order items, as we might not receive all items from manufacturers at the same time, and we are shipping complete orders only at this time. AXS USA Reviews | Read Customer Service Reviews of www.axs.com - Trustpilot Fans certainly wont be shortchanged and can still seek refunds or team credit if and when games are officially canceled or rescheduled. Saturday, Sunday & Bank Holidays days your question is unlikely to be resolved very quickly. Be the first to know. BBB is here to help. As a disabled person wanting to access an event, Im so grateful to have had such wonderful assistance through the process. The tickets will be delivered to the buyer automatically. We will inform all ticket holders via email of any event updates. As a rule, the companys employees identify potential scammers even before the purchase and sale transaction is completed. No solution offered by your team. If available, youll see the option to get tickets with AXS Official Resale on the event page. I will not be using either Stubhub or AXS ever again. I WANT MY MONEY THAT YOU ARE WITH HOLDING. International credit cards cant be used to purchase resale tickets. Der Dienst nutzt Cookies, wodurch Daten verarbeitet werden. They do not commit. You can request a copy of your Minnesota vaccination record HERE. Your tickets to the original event will be good for the makeup show. AXS - Official Tickets and Your Source for Live Entertainment Please check the individual event page for exact policies and requirements. Ticket holders should expect an e-mail from the site with new information. She resolved the issue so quickly and was very kind and polite! (United States) AXS Tickets Phone Number Call AXS Tickets customer service faster with GetHuman 888-929-7849 Customer service Current Wait: 4 mins (3m avg) Hours: Mon-Sun 7am-11pm EST; best time to call: 10:15am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Well guide you through the process. Tired? From Monday to Friday from 09:00 until 03:00 on the following day. This "sale policy" is BS and incredibly shady. The action you just performed triggered the security solution. Den Fahrplan und weitere Informationen zum Shuttle-Bus Homburg-Saarbrcken findet ihr hier. Das ZIB der Landeshauptstadt Saarbrcken beantwortet keine Fragen, die die Flchtlingssituation betreffen. (United Kingdom) Persons under the age of 21 may not attend 21+ events at the Turf Club. Sports tickets: For now, teams such as the Timberwolves, Wild and Twins are listing their games as postponed, not canceled, so no refunds are being automatically given yet. Now they're assuming everyone has a friend to go to a gig with as well as a smartphone and data connection.I actually prefer paper tickets as well, as it's not a technology that can go wrong, and they're a nice memento. The client should not be afraid that the server will monitor all his actions using a Facebook account. This is the only way to insure that a Semsterticket can be provided to . Application for financial support Leistungen fr Bildung und Teilhabe (Regionalverband Saarbrcken), Information about financial support in the programme Schlerbefrderungskosten (Regionalverband Saarbrcken), Social Welfare Office (Sozialamt) and Jobcenter, Television and radio broadcast services fee. Once in stock, we will ship items in the order that all orders for that item were received. Children under the age of six can travel for free. You can find more information in the Citizens Service Booklet (Servicebuch fr BrgerInnen): And in the brochure Help for Women in Conflict Situations (Hilfe fr Frauen in Konfliktsituationen): Phone: We currently do not offer customers the option to manually transfer funds from their AXS account. On April 1, 2023, I purchased two tickets from Stubhub for the event for $130.00. All bags may be checked for free, except at the Palace Theatre where bag check is $5 and mandatory for all large bags and backpacks, and at The Fitzgerald Theater, which does not have a coat check. As a matter of policy, BBB does not endorse any product, service or business. You may bring a small bag with you to most of our shows. Frequently Asked Questions - First Avenue Please provide your verification details which will be used for claim procedure. AXS.com terms of ticket purchase. Or consider buying gift cards or merchandise such as T-shirts from these venues and artists websites as another means to support them. If you placed an order and you see it listed as complete in our system, that means were aware of the order, but it does not mean the order has shipped. Why it takes 10 "working" days to transfer funds is beyond me, but I waited, and waited, and waitedNo response. While mask wearing is optional, we strongly encourage any unvaccinated patrons to wear a mask when at our businesses. We bought BTS Live Play and didnt realize until after that it wasnt the actual performance with the actual performers its a freaking broadcast. I had one point of contact through the whole experience. We're flying from our home in the USA tomorrow, have not received event tickets yet, and wondering how we will print e-tickets while travelling. Returning user? Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Don't get scammed, Need to file a complaint? The body said: "Unfortunately, we have some bad news: the tickets that were transferred to you for MUSE 4/6/23 have been canceled and removed from your account. Scripted call center response - not able to offer any support. Told we would hear back 48 hours, 72 hours never hear a thing ! AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Ticket purchases are final. !!! After that, the tickets will be theirs to use with the AXS app. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. For other states, find Immunization Information Systems contact information HERE. Paypal said they don't have any authority to cancel it, AXS said that the event promoter has a no refund, exchange or cancellation policy. If the Verified Resale page is also showing no available inventory, please check back as resale tickets may become available at a later date. I did this and once again radio silence! That means good seats should be plentiful to most upcoming shows. This is confirmed by several experts. AVOID AT ALL COSTS. Our standard policy does not allow video or audio recording at our events. AXS Where is my refund???? Please keep an eye out for emails from First Avenue and AXS for important show-related information. Visitmembership.first-avenue.comto purchase or learn more. After completing the account information, you may buy, sell or manage any seats in your account. Thanks to this technology, the platform sells tickets either under its trademark or other well-known trademarks. First Avenue & 7th St Entry and all of our establishments BAN GUNS on the premises. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. There is also a ticket resale fee. Some users write that in any situation, service employees treat buyers and sellers carefully. I updated my Paypal details as requested and have still not received payments although they are claiming they paid into Paypal on the 31st March. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Proof of vaccination may include a physical card or a photo of a complete vaccination card that matches the patron ID, or digital immunization records such as Docket or Clear. There were 43 people in line before us. Buying for future events: The shows must go on, and eventually they will. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. 425 W 11th St #100 Los Angeles, CA 90015-3467 Share 1.0 / 5 4 Ratings Submit Review Finally! That also means that many smaller, independent venues and the artists they host are taking big financial hits at the moment. Alternatively, if your show is at a Live Nation venue (list below) you will have 30 days to opt in to receiving a 150% credit to use towards buying future tickets." - LiveNation [deleted] 3 yr. ago bterps 3 yr. ago Mehr Infos unter Chris Riemenschneider For more information, please see our My event was cancelled. How can I get a refund? - AXS Help Center Chris Riemenschneider has been covering the Twin Cities music scene since 2001, long enough for Prince to shout him out during "Play That Funky Music (White Boy)." For instance, tickets to Rage Against the Machines quickly sold-out May 11-12 gigs at Target Center will likely be just as hard to come by when the band reschedules them, as it pledged it will. Within Saarbrcken, a one-way ticket with the bus or Saarbahn (tram) costs 2.60 for adults. AXS today is one of the most urgent online platforms for selling tickets to entertainment and sports events. Empty promises once again from AXS -, they commented on my previous trust pilot review to ask me to add my order number and they will look into it. This is a steadfast policy and we allow for no exceptions. Bought tickets for a group? The exception are the Twins spring training games, which wont be rescheduled and thus are being refunded. Verification can help ensure real people write reviews about real companies. The service also thoroughly checks ticket sellers. Many buyers were dissatisfied, many did not want to wait in line for a refund, demanded the return of funds immediately. Canceled events: Most events that are outright canceled without any plans to reschedule will automatically be refunded to the credit card used to purchase your tickets. If a replacement item is not available, we will offer an alternative, or refund the purchase price of that item. See below for venue-specific instructions. As a rule, this fact is associated with a problematic update. Click to reveal At the customer service centre located at Nassauer Str. Never. The refund is usually credited to the card within a month after the organizers of the event have confirmed its cancellation. Customers call the service one of the most honest because it is one of the few companies that frankly admit their mistakes if there are any. BBB Business Profiles generally cover a three-year reporting period. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. They never responded to any of my requests. The email says "Contact us . Hundreds of pounds just lost. Cant get ticket refund from AXS MoneySavingExpert Forum Children under the age of six can travel for free. IP: 188.165.239.102 Due to COVID-19, many shows were postponing, rescheduling, or cancelling. How can we possibly contact them with a question? AXS_UK Reviews - Read Reviews on Support.axs.com Before You Buy I had an amazing experience regarding accessibility and Georgios went above and beyond to help and support me. It is obviously not possible to call and actually speak to anyone, the chat was unhelpful and just left during the "conversation" before I could respond pointing out that his information was incorrect. Those refunds do include the various fees, too, except for postage if the tickets were mailed. We have made changes to our Privacy Policy. Check our Venue Tours page for information regarding future availability. When buying a ticket, you can get acquainted with all the details both from your computer and from your phone. Datenschutzerklrung. AXS won't give the seller their money until after the event takes place (which is over a year away) yet they charged both of us for said tickets- how much money are they holding onto when they unethically keep the money from the sale of your tickets and got paid twice for each of these tickets. Click the Transfer button next to the event in your AXS account. ******* will also be getting a complaint. Anything discussed is confidential, and the services are usually free. The service also constantly replenishes the range of tickets that are offered to customers. Find out how we combat fake reviews. As for the refund in case of cancellation of the concert, the full amount will be returned to the buyers card. Regional day tickets: Discover Germany's regions by train | DB - Bahn Ticketmaster, AXS, eTix and other ticket platforms e-mail ticket buyers with specific details on a show-by-show basis. To do this on the date of the concert! Hinsichtlich der Busverbindungen Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets.
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