Login to your account before you ever step onboard to get prepared for your journey. If you believe a delay will cause you to arrive in the port of embarkation less than two hours before the ships scheduled departure or if you are concerned for any reason that the ship may leave before you arrive, our representatives may be able to a, Express Docs including your Boarding Pass, Port Day:8:00am - 10:00am | 4:30pm - 6:30pm, Sea Day:9:00am - 12:00nn | 3:00pm - 6:00pm, Embarkation/Disembarkation Day:8:00am - 9:00am | 5:00pm - 6:00pm, Casino-smoking is allowed in designated areas for active players only and only when outside of 12NM from the Netherlands. Please Note: There are restrictions on consuming alcoholic beverages brought on board the ship; please refer to the ALCOHOLIC BEVERAGES BROUGHT ON BOARD section. For specific arrival instructions applicable to your itinerary, please consult your Travel Documents. Telephone: At some point in your travels you may experience an emergency. from local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. The non-smoking casino was one of the things I was most happy about. A dedicated team of youth professionals invite kids and teens to join their friends in arts and crafts, sports, video game competitions, scavenger hunts, challenging team games and themed parties. Note: Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. Room Dining is available 24 hours a day. Our shore excursions provide you worry-free experiences that guarantee your return to the ship and maximize your time ashore. Allowances are subject to change without notice and remain subject to situational assessments by both security and the vessel. The representatives will help you with luggage tags. Religious Services:In order to serve the spiritual needs of our guests, we provide the following services. While we try to fulfill all requests, it may not always be feasible. Due to the limited medical facilities on board, we will not accept reservations for infants 6 months or younger for non- Transocean sailings, 12 months or younger for Transocean sailings at time cruise commences or women who will be 24 or more weeks pregnant at the time their cruise with Holland America Line concludes. Advise your airline at the earliest opportunity that you are a cruise guest destined for a sailing that day. Extension cords (without surge protectors) are allowed on board when used with proper caution. If you have questions about visa requirements, call CIBTvisas at 1-866-935-8472. The statusof your seating request will be listed on your Cruise Contract. Visa Waiver Program Requirements: The Visa Waiver Program (VWP) allows citizens of participating countries to travel to the U.S. withouta visa for stays of 90 days or less, when they meet all requirements. Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. Upgrade requests, seat assignment changes, and flight changes cannot be accommodated onboard. Usually there is a fee required. environment is the right thing to do and essential to the success of our business. Personal checks are not accepted on board. Also, luggage tagswill be located near the entrance to the pier area where you will be checking in your luggage. (Remember that checked baggage might not be accessible at all times.) Casino: A wonderful world of chance, skill and luck awaits you in our Casino. If Holland America Line does not receive the flight information, you will not receive the transfer and will be ineligible for reimbursement of this service. You may bring a pre-paid Gift/Rewards Card to pay for your onboard charges. We cannot process refunds on these cards. in the bar, lounge or pool areas. With Express Docs, your cruise documents are available up to 50 days before your cruise departure date, and you can print part or all of your Express Docs whenits most convenient for you, 24/7. A luxurious dining experience in a room graced with fine art and antiques. Place a card with your name and address inside your baggage, as well as on the outside. PLEASE NOTE: It is your sole responsibility to obtain and have available the proper travel documents that are necessary for your travel, including all costs related to arrangements to obtain entry to countries you visit and re-entry to your destination country. Guests who wait to check in at the terminal risk being unable to sail even if they arrive at the terminal beforethe vessel leaves. For your safety as well as the safety of fellow guests and crew, guests using powered mobility devices should exercise caution by utilizing reduced speed settings on their mobility device while on board and in terminal facilities. Choose from a festive multi-course affair, a quick casualdinner for two or an intimate meal in the privacy of your stateroom. Holland America Line does not discriminate against persons on the basis of disability. Some reading there would be beneficial. All documentation and immunization requirements are established by government authorities and not by Holland America Line. Transfers are available to Flight Ease guests and to guests who have independent flight plans. Guests who have not completed the required check-in prior to departure time are subject to denied boarding. That is also the location for all smoking discussions. For complete, updated information regarding travel, please check the official website of the Transportation Security Administration at. Can You Smoke On Norwegian Cruise Ships - CruiseInfoClub.com Please attach a tag to each piece of luggage you will be checking on the cruise. Tours purchased through Holland America Line are also backed by our Best Price Guarantee. ALL VWP travelers to the U.S. will be required to have an approved electronic travel authorization via Electronic System for Travel Authorization (ESTA). If downloading or using off ship, your regular carrier rates may apply. All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. Is smoking allowed on cruise ships? A line-by-line guide Teens Program (ages 13 17): There are no registration or sign in/out procedures for teen programming. Plan to be at the airline counter at least two hours before flight time for domestic flights and three hours before flight time for international flights. The Signature Shops on board offer a great selection of fine jewelry, watches, fragrances, premium liquor, exclusive Holland America souvenirs and more all at tax and duty free savings. Tours are available for purchase up to three days before sailing. Choose from a festive multi-course affair, a quick casualdinner for two or an intimate meal in the privacy of your stateroom. Classic Pre-Set Dining: The traditional pre-set dining times are5:45pm and 8:00pm in the Dining Room. Here are just a few of our environmental efforts: Environmental Management System: All of our ships are ISO 14001 certified by LRQA, North America. Stateroom: Your stateroom is furnished with a ship-to-shore telephone which enables you to easily call anywhere in the world, 24 hours a day (inquire with Guest Services for the latest pricing). The U.S. dollar is the only currency accepted on board Holland America Line ships. We recommend that you use this for the most critical emergencies only: Connecting to a Holland America Line vessel at sea is simple by using Ship Dial Service. Environment: When it comes to protecting the environment in which we sail, our commitment is second to none. Passengers found to be smoking in their cabins or on their balconies will be charged a $250 penalty fee, per day. Finally, make sure that you label the inside of your carry-on and checked baggage with your name and contact information. Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee. Then we hire the right people, make sure they receive ongoing training, conduct drills and exercises to practice that training, and perform regular audits and inspections of our operations. This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. We welcome you to consult with your Image Creators for all your photographic needs. Guests needing continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. Upon disembarkation, your bags are delivered directly back home. However, if such devices are determined to pose a hazard, they will be removed and returned the last day of the cruiseprior to debark. If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. If it is your day of sailing and this happens to you, please follow these guidelines: Ask the airline to immediately advise our Travel Services Department, or call us yourself at 1-800-628-4771. You can still take advantage of this exclusive onboard offer without confirming a specific itinerary! Depending on the handset and the carrier the user may be required to select Roam on the handset. Your travel advisor can provide you with additional information if you are interested in this option. If for some reason you have not completed your Online Check-in process at least 3 days prior to departure, you will still be able to print your Express Docs, including the boarding pass, up to the departure date. Guests are responsible for verifying and obtaining any necessary travel documents for entry and exit to the countries visited, as these requirements vary depending on the specific port and nationality of the traveler. Smoking E-cigarettes and vaping devices is permitted in designated areas, as well as inside passenger staterooms . Youll also find ample closet space, a safe in which to store your valuables and important documents, and a flat-screen television for viewing movies and onboard features. Our ships are as environmentally sound as they are beautiful. Appointments are strongly suggested, particularly for Dressy Nights. No additional deposits will be due until final payment. Registering Your Valuables: We strongly recommend that you register your valuables with Customs before leaving home. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. All professional services are available from 8:00am until 10:00pm. At Holland America Line, cruising is our passion.
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