Yes, if you go over your allowance or Bolt On allowance, you will be charged the out of plan rate for the country you are in. And, if you need a recommendation on which one to choose, go for the Holafly eSIM. We cover roaming in our Europe Zone as part of our tariffs. There are 27 different destinations that people can also visit using the O2 roaming service. We are using cookies to give you the best experience on our website. About cellular data roaming options for your iPhone and iPad However, excessive usage may see your data speeds temporarily restricted. 03612689) The Cooperage, 5 Copper Row, London, SE1 2LH. Going outside our Europe Zone? Youll automatically be charged 6 for each day you use data, minutes or texts within one of the 104 qualifying countries. How does O2 Travel work? If youre on Pay Monthly, you can still get our full O2 Travel Bolt On for 6 a day in selected destinations. The following destinations form our O2 Travel Inclusive Zone: We cover roaming in our Europe Zone as part of our phone tariffs. Pocket WiFis are devices that people have used to keep themselves connected to the internet for quite some time now. O2 takes a slightly different approach, with 'O2 Travel', which covers 63 additional destinations outside Europe. Or maybe you simply need to send a text message to someone, both options are valid. O2 Contract customers may need to call 202 to confirm they have Roaming Activated on their account if they have never used the service before or had issues in the past. Don't forget flight mode: your mobile can rack up 1,000 of roaming If youre on a Pay Monthly contract with access to O2s Travel Inclusive Zone, youll get 120 minutes, 120 texts and unlimited data to use each day in the following destinations: If you exceed the daily usage limit of 120 minutes or 120 texts, youll be charged for additional usage at O2s standard international roaming rates. The countries in which you're able to use the O2 Travel offer depends on the price plan you have. Sky Mobile. If you add a Bolt On and dont use all the data before heading back to the UK, youll still be able to use it when you get home. Opting into O2 Travel is easy. O2 offers only one method for people to activate the roaming service on their phones. Some companies out there offer a service that most of us know as roaming, and thats precisely what we will be talking about today. If you want to re-apply the 120 data cap when you're back in the UK, contact us. Please try again. On top of that, download speeds are always reduced for things like audio/video streaming, file transfer, online gaming, P2P downloads and cloud backup services: Theres no fixed data allowance with O2 Travel, so to manage traffic we may slow down the service. Please get in touch with us for further details at www.o2.co.uk/contactus. You will get access to your domestic data plan, and you will only be charged if you spend more than 25GB in a month. O2 customers can use their allowances for free in these locations: Free roaming in destinations outside the EU/EEA, such as Guernsey, Isle of Man, Jersey, Monaco and Switzerland are also included for O2 customers on monthly contracts and business contracts. This is where a lot of confusion becomes and people become worried regarding charges. O2 is one of the few networks to still offer inclusive roaming in 47 European destinations. Asiana Airlines in-flight mobile phone network is available on flights from its Seoul hub to China, Japan, Philippines, Singapore and the United States. The selected plans include more than 10GB of data per month and exclude 30-day SIM-only deals. If you have O2 Travel Inclusive Zone included in your tariff then youll get a daily allowance of unlimited texts, minutes, and data roaming in 27 of our international O2 Travel destinations (Zone 1) which includes the USA, Australia and New Zealand. O2 is one of the most famous services in the UK. So, youll only be charged every 24-hours. When data roaming is switched off, you'll still have the option to connect to local WiFi hotspots to get onto the internet. If your UK monthly data allowance is over 25GB, you'll have a Roaming Limit of 25GB when roaming in our Europe Zone. So, in case that you are interested in this service, or you want to know about some alternatives, then continue reading because you will see that there are different options for you to use when traveling! Order by midnight for free next working day delivery. O2 | Division of countries into zones You can use your allowance for free within the EU with all O2 SIMs. Both incoming and outgoing phone calls and text messages will count towards the daily usage limit on O2 Travel. Find out more. On O2, you can use your mobile phone abroad at no extra cost in up to 75 destinations, depending on your price plan. will not introduce charges for roaming within the EU after Brexit. For instance, customers travelling to the USA will be charged based on Eastern Standard Time as thats the time zone used in Washington DC. Any texts received will be included. According to the O2 Travel terms and conditions, download speeds when abroad will be reduced if you use more than 150MB of general data or more than 50MB of streamed video or audio data in a single day. This is because of the Foreign Number allocated and that you are roaming on their Countries Network. You'll always get the same price (or better) than if you went direct. Yes you pay to send a SMS. Scheduled transatlantic routes between Ireland and Orlando, Chicago, Boston, San Francisco, Washington DC, Newark, Los Angeles, Miami, Seattle, New York and Toronto. With the offer, youll get a daily allowance of 120 minutes, 120 texts and unlimited data. Yes you pay for all of the Call. According to O2, these services may not work with O2 Travel. If you have a Spend Cap, the price of this Bolt On will not be included within your Spend Cap. For more information, please see our privacy policy. Track your usage, check your bills, upgrade and more. For people, . O2 Contract customers may need to call 202 to confirm they have Roaming Activated on their account if they have never used the service before or had issues in the past. Use of our services in our Europe Zone is subject to our fair usage policy. O2 Roaming: Rates, countries & alternatives You must be a registered user to add a comment here. If youre travelling to another country within O2s Europe Zone, it should be on a temporary basis, such as for a holiday or short trip. This means you can use up to 25GB of your allowance at no extra cost. For customers on our current system, How does O2 Travel work? You still have items in your basket. What if I flex my data down to a tariff that isnt eligible for O2 Travel in Inclusive Zone? When you use your phone abroad for data, calls or texts, its called roaming. Take a look at our useful self-help guide. The info below will help you get your phone ready and prevent any surprises when you get home. To opt-in to the O2 Travel offer, text TRAVEL to 23336. Check out our help and support page with useful information on using your phone abroad, our Europe Zone, and Bolt Ons. What if I don't have the O2 Travel Inclusive Bolt On or am travelling outside the O2 Travel Inclusive Zone? Sending a SMS? Find out more about travelling abroad with Pay As You Go. Calls made to other destinations (not the UK or the country youre visiting). See here for the full list of O2 Travel Inclusive Zone destinations. These tariffs are not subject to our Roaming Limit of 25GB. Tariffs with 25GB or less of monthly data. Take a look at our useful self-help guide. So your data (subject to roaming limit), minutes and text allowances will work in our Europe Zone, just like they do at home. To add a Data Roaming Bolt On: Were making some changes to O2 Travel and My O2, to put you more in control. O2 offers a pretty solid service in which tourists will have the chance to use the roaming service in almost every single country on the planet. Whether you're on Pay Monthly or Pay As You Go, use your data, minutes and texts at no extra cost across over 45 countries in our Europe Zone. You can use it if you're travelling to O2 Travel destinations - take a look below to see which destinations are covered. Making calls and sending texts within our Europe Zone (excluding the UK), to any other country in our Europe Zone (including the UK). Which destinations are covered by O2's free roaming policy? These devices work similar to a WiFi router, but you can carry them wherever you want to go. O2-DE is a completely independent business to O2-UK and therefore Roaming Charges would apply. It is also . It lets you use the internet, talk for longer and text while you're away in selected destinations worldwide. But if your phone is displaying anything else besides O2-UK or BT Cellnet (On Some Older Phones), then you are Roaming on a Foreign Network and Roaming Charges will apply if Services are used. You'll only be charged on the days you use O2 Travel. (This is why there is a delay sometimes in first switching on your mobile to you getting a signal and a Network Name). (You can find details of what is included with O2 Travel above). Free EU Data Roaming | O2 What destinations are included in our Europe Zone? Making calls or sending texts from the UK, to countries outside of the UK. Well also look at data speeds when abroad, the fair usage policy on O2 Travel and alternative roaming offers from other networks. If you move to a tariff that doesnt include free O2 Travel in our Inclusive Zone, then youll lose that benefit, but you can still buy our full O2 Travel Bolt On for 6a day in selected destinations. Calling 901 as usual works in most countries. Customers are encouraged to notify their provider before they travel. Click 'Check my number' in the orange box at the top of this page. Once these changes are completed for you, youll be able to select Use my allowance in My O2. The following 27 international countries are covered by the O2 Travel Inclusive Zone Bolt On: Argentina Australia Botswana Canada Chile Colombia Costa Rica Ecuador El Salvador Greenland Guatemala Guinea Guyana Honduras Madagascar Mexico Myanmar New Zealand Nicaragua Panama Paraguay Peru Rwanda United States Uruguay Venezuela Yemen Can I tether to another device when roaming with O2? These charges will apply until the following (depending on which is earliest); **If you use all your UK data allowance when roaming outside the UK, youll need to buy a data Bolt On if you want to keep using data. Yes you pay to send a MMS. The following destinations are part of O2s European roaming zone (locations marked with a are only available on Pay Monthly plans) : If youre an O2 Pay As You Go customer, inclusive roaming is not available in 5 European destinations (Guernsey, the Isle of Man, Jersey, Monaco and Switzerland). Terms apply. Get low-cost calls and texts abroad, for only 3 a month. Calling abroad? But, to be more exact, there are 48 different countries that people have the chance to visit using this service. Additional resources: Roaming How to use your smartphone overseas Using your mobile abroad Back to FAQ page Home About Disclaimer Privacy Site map Additional resources Contact Link to us Share Tweet LinkedIn Email this page However, download speed limits still apply when youre travelling to countries outside of Europe. To ensure you get access to the information most relevant to you: Were the only major network that isnt bringing back EU roaming charges up to 25GB. We'll try to include all your overseas call charges on your next available bill, to help you keep track of your costs. O2 | O2 Travel in our Inclusive Zone Wherever you fancy going in our Europe Zone (40+ destinations), you're free to call, text and use data just like you would in the UK, subject to a roaming limit. If you have O2 Travel Inclusive Zone included in your tariff, then youll get unlimited minutes, texts and data roaming in 27 destinations worldwide. You can check usage details in real-time from the menu section of MyJio. If you are interested in traveling around the world, chances are that you want to stay connected where you go. Get help and chat to other customers in the O2 Community. Use your data, minutes and texts at no extra cost on selected plans. Does O2 have a fair usage policy when roaming? It will provide 120 minutes that are restored at the end of each day, and if you travel inside the European zone, you will have access to your local phone calls plan. Q) What is the Difference between Roaming and Home Networks? Roaming China: T-Mobile, AT&T, O2, Three, Vodafone - Roami So treat it as they are still in the UK. O2 offers only one method for people to activate the roaming service on their phones. Please let me know by e-mail when there is a reply to my message. O2 has said that using roaming for an extended period of time will be judged on a case-by-case basis. If you are an O2 PAYG Customer then Roaming is activated automatically as you can only spend what you have in Credit. Alternatively, you can get the O2 Travel bolt on for 6 per day, which gives you unlimited data, 120 minutes and 120 texts in 104 international destinations outside the EU. Mobile broadband tariffs, as they can only be used in the UK. You must also be considered a permanent UK resident. See our data Bolt Ons here. You can find details of all of our standard roaming rates for Pay As You Go customers here. Whether youre on Pay Monthly or Pay As You Go, use your data, minutes and texts at no extra cost across over 45 countries in our Europe Zone. How can I setup my phone to roam with O2? Check our Pay Monthly international calling charges. You can only use our services for periodic travel (like holidays or short breaks) in our Europe Zone (excluding the UK). O2 doesn't impose a data cap for roaming in the Europe Zone for any of its pay monthly, pay and go and business customers. Free data roaming in the EU Exclusively with O2 We cover roaming in our Europe Zone as part of our tariffs. These tariffs are not subject to our Roaming Limit of 25GB. A couple of Questions and Answers that may come in useful: Q) Im abroad and my friend is abroad, will I be charged to contact my friend as Im only calling a UK Mobile number. In relation to consumer credit, Telefnica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822), Enter your mobile number below and we'll send you a code, If you've not received a code after 10 minutes we can. What are the benefits/entitlements of the International Roaming Pack for Jio Prepaid Plans? Best UK network for international roaming - Uswitch Mobile Phone Deals Our roaming charges have changed for Pay As You Go customers too. If youre not eligible for the Inclusive Zone Bolt On, theres our O2 Travel Bolt On, which keeps you connected in Turkey and other selected destinations, for just 6 a day. Tariffs with more than 25GB of monthly data Pay As You Go tariffs are not eligible for O2 Travel in our Inclusive Zone, so standard international roaming rates will apply. Want to find out more about O2's roaming charges? If youre on Pay As You Go, you can get our O2 Travel Bolt On for 1.99 a day in selected destinations. For the O2 Travel Inclusive Zone Bolt On and O2 Travel Bolt On, there is no fair usage policy on the amount of data you can use, however excessive usage may see your data speed temporarily restricted. AeroMobile services are available on flights from Air Serbias Belgrade hub to New York. All incoming text messages are free in International Roaming. Find out if youre eligible. Q) Why am I charged twice for Voice Mail Messages? Typical roaming costs if you're visiting Mexico with a phone from the UK are: Vodafone: 6/day to use your own allowances. If you forget your PIN when you're abroad, contact us and ask us to reset it. What you may not know is that when the phone is authorised to use the Roaming Network, It is given a temporary allocated foreign number of the country you are visiting. Find everything you need to know about international calling and using your phone abroad. To do so, ask your current mobile network to provide you with a PAC Code. So if you purchased your Sim card in the UK and from O2, your home network would be O2-UK and you would be allocated a UK Mobile number. Track your usage, check your bills, upgrade and more. Mobile broadband tariffs, as they can only be used in the UK. When data roaming is switched off you'll still have the option to connect to local Wi-Fi hotspots to get onto the internet. Get Unlimited minutes, texts and data roaming in our O2 Travel Inclusive Zone. Further details for each provider are included below. Weve got you covered. You can get the O2 Travel Bolt On by texting O2TRAVEL to 23336. If you have free UK Text allowance, it will still be Free (Your Texting a UK Mobile Number). You can prevent this by choosing manual, rather than automatic, network selection on your handset and then manually choosing the O2 network. Just select the best international roaming plans as per your need and connect with your loved ones anytime, from anywhere through unlimited international calling and SMS services, a superfast 4G network, and more at affordable rates. Which destinations are included in our Inclusive Zone? You cannot buy the O2 Travel Inclusive Zone Bolt On if you are not eligible for free, however you can choose it as an O2 Extra with certain tariffs. For more information about O2 Travel, please see O2s official website.
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